tag:blogger.com,1999:blog-14958905005637422272024-03-14T11:17:34.073-04:00Business IntelligenceHoward Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.comBlogger128125tag:blogger.com,1999:blog-1495890500563742227.post-21667259519365625822015-01-04T15:04:00.000-05:002015-01-04T15:04:04.416-05:00Watch Out for Business Intelligence "Gotchas"<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-size: small; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">When it comes to commentary with valuable real-world insights, I can always count on the participants at my weekly #BIWisdom tweetchats on Fridays. I kicked off a recent discussion with this question to the group: “What are the top five worst practices in business intelligence?”</span></div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
It took only a few minutes for them to toss out a lot more than five. As I commented then, there are a bunch of successful overachievers who participate in #BIWisdom tweetchats!</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
I certainly don’t want to minimize the great successes organizations are having with business intelligence. But it’s a fact that some BI initiatives sputter. So let’s look at why a BI initiative sometimes doesn’t fully deliver on its promise. Failures, after all, are very instructive.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
So here’s the list we compiled —<br />Some of the worst mistakes organizations make in BI initiatives</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Technology/tools:<br />" Thinking the BI toolset will make up for not understanding the business<br />" Thinking BI tools will solve the business problems instead of using BI to solve the problems<br />" Generalizing solutions or tools for all types of users – BI is not a one-size-fits-all type of solution and many “tend to implement bright shiny objects with no real understanding of whether or not it’s a good fit with their organization”</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Data:<br />" Thinking that data quality is a technical problem<br />" Thinking that data quality is not everyone’s concern<br />" Assuming some nice-looking charts from bad underlying data is actually good BI<br />" Believing the same visualization will work across different datasets<br />" Assuming that all the data is not relevant and some should be excluded</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Insights:<br />" Having a mindset to shoot the messenger who delivers unanticipated insights<br />" Being afraid to share BI insights with customers and suppliers; this comment was followed by a tweet that “sharing the insights is a good way to cement ties in the value chain and it’s good business”<br />" Internal or external billing for every small change to a report, analysis, etc. – “it kills what analytics is about”<br />" Undertaking projects that depend on looking at the existing reports and recreating in BI with no change<br />Training:<br />" Knowing how important training is but still running out of funding for it<br />" Believing a sales rep who says you don’t need much training – “remember, they make more from license sales”</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Implementation/outset:<br />" Implementing BI technology without use cases<br />" Being unwilling to disrupt existing processes to gain the BI success<br />" Not resolving misalignment between IT and business users – “this results in fighting over scheduling priorities and diminished resources”<br />" Asking questions primarily in retrospect – “it’s much easier if questions come first”<br />" Not owning the biz problem – “an example: it’s in the data warehouse, so it’s not my job”<br />" Focusing solutions exclusively upon executives; but a tribe member tweeted that we can attribute this to a sales tactic in earlier days when it was the only way vendors could sell outside of IT since the executive team had the money to buy</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Those are the frontrunners among the culprits that erode the achievable value in BI initiatives.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
One of the #BIWisdom participants pointed out that many of these issues have the same root cause: lack of trust – either trusting the business users, IT or the BI “experts.” A lack of understanding about technology can breed distrust. And good communications between all involved can reduce misunderstanding up front.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
The area of training I agree – recurrent training is essential for success. One of the participants tweeted that schools have finally caught on and are teaching for data enthusiasts. As she observed, these days, “everybody is a data generator and consumer. Computing and analysis are no longer synonymous with IT; they are a common way of life with everyone.” Millennials are changing the way we consume and report data, so a generational change is starting to make a difference regarding the importance of training.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Bottom line: It’s that time of year when the Internet is flooded with articles and blog posts of predictions for the upcoming year. As I often tell journalists and inquirers, I don’t have a crystal ball and don’t make predictions. But I’ll make an exception now – I predict that we’ll see even more success in BI initiatives in 2015 if organizations eliminate these “gotchas” from their practice.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-size: small; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"></span></div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<em style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">LLC</span>, an independent advisory firm. He is one of the foremost thought leaders in Business Intelligence and Performance Management, having coined the term “Business Intelligence” in 1989. He has published two books on the subject, The Performance Management Revolution — Business Results through Insight and Action, and Profiles in Performance — Business Intelligence Journeys and the Roadmap for Change. He hosts a weekly tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory Services, Howard served as chief strategy officer at Hyperion Solutions and was a research fellow at Gartner, where he led its Business Intelligence research practice for 13 years.</em></div>
<span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: small; line-height: 21px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"></span><br />
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-size: large; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"><a href="https://gumroad.com/hdresner" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; color: #0092af; font-weight: bold; margin: 0px; outline: 0px; padding: 0px; text-decoration: none; vertical-align: baseline;">Click here to view our catalog of premium research products</a></span></div>
Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-19280625848598481162014-11-06T08:37:00.004-05:002014-11-06T08:37:43.091-05:00Have you Opened Your Business Intelligence Treasure Chest? <div id="page-head">
<h1>
</h1>
</div>
<img alt="Wisdom of Crowds" class="left" src="https://dl.dropbox.com/u/34757917/Small%20DAS%20Logo.png" title="Wisdom of Crowds" /><br />
<h2>
November 2, 2014</h2>
<span style="font-size: small;">It happened so fast …. With one foot in the trap, it
looked like he had utterly failed in his mission. … It all started
nineteen years earlier when ….</span><br />
<br />
<span style="font-size: small;">
Everyone likes a good story. Especially marketing teams in today’s
leading businesses. They know that effective storytelling enhances brand
and knocks down barriers to sales.<br />
<br />
Similarly, it’s becoming a powerful way to distribute data and
information in business intelligence initiatives. Several business
intelligence vendors even promote storytelling as a needed component of
data discovery.<br />
So, with the participants in one of my recent Friday #BIWisdom
tweetchats, we explored what’s happening today with BI storytelling. I
started the discussion by stating that I think it’s about applying
context to BI-derived content and that I see storytelling as an integral
part of a broader collaborative capability.<br />
Several agreed that storytelling is “sharing” and thus part of
collaboration to bring people “through a data-driven journey” or bring
the “results of statistical analysis into others’ workflows.”<br />
<br />
Therefore, others added, collaborative features should be an integral
(and easy to use) part of BI tools. But someone pointed out most BI
tools today focus on the quantitative and technical areas, not
experiential areas.<br />
<br />
The discussion turned direction when a participant tweeted that
storytelling is independent of any BI technology. “It’s a craft or an
art, which is poorly understood and needs formal constructs,” he said.
“That’s what bugs me,” someone else tweeted. “Vendors may add features
to aid in storytelling, but it still needs the craft, the art of
storytelling.”<br />
<br />
One suggestion was that it might help if companies create a data
template based on a narrative structure and enhancement of interactivity
to enforce the story understanding. But someone countered that with an
opinion that storytelling is both graphic and narrative but not
necessarily interactive.<br />
<br />
So what does the BI storytelling craft encompass? The #BIWisdom
tribe’s opinions were that it must include all or most of these
elements:<br />
<br />
• Be a highly condensed story with a beginning, middle and end that is relevant to the listeners<br />
• Have a hero — someone who accomplished something notable or noteworthy<br />
• Incorporate a surprising element, something that shocks the listeners out of complacency and shakes up their model of reality<br />
• Stimulate an “of course” reaction and the listener should see the
obvious path to the future; get the listener “from there to here” while
believing they found their own way<br />
• Embody the desired change process <br />
• Inform and also motivate the listener to take action or want to know more<br />
• Create a personal connection between the listener and the message in
order to change the listeners’ opinion or inspire them to undertake
difficult goals to improve things<br />
<br />
That’s a tall order.<br />
<br />
“Should storytelling be one of the main skills of a data scientist?” asked a tribe member.<br />
Another stated it requires good analytical skills with a good balance with visual and narrative storytelling capabilities.<br />
<br />
Is this combination of skills available broadly? Is storytelling an
innate talent, or can people be trained to become great storytellers?
Can technology make a BI business user a skilled storyteller?<br />
<br />
What do you think?<br />
<br />
<b>Bottom line: </b>Just as collaborative tools don’t make organizations
collaborative, data storytelling tools don’t make users good
storytellers. Does that mean that data storytelling in BI tools is a red
herring? I don’t think so. I believe it’s a necessary — albeit today
immature — feature set that will evolve to become more effective. And
people can improve their storytelling skills with training.<br />
<br />
Storytelling is like the surprise in a treasure chest — the key to
buried riches in business intelligence outcomes. If your organization
hasn’t opened this treasure chest yet, don’t continue to overlook it.<br />
The bottom line, though, is the aftermath — what happens after the
data is initially presented. The carefully crafted story will not only
be insightful but will also cause a reaction that leads the listeners to
take action. And therein lies your buried treasure or <span class="caps">ROI</span>.<br />
<br />
</span>
<em>Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps">LLC</span>,
an independent advisory firm. He is one of the foremost thought leaders
in Business Intelligence and Performance Management, having coined the
term “Business Intelligence” in 1989. He has published two books on the
subject, The Performance Management Revolution — Business Results
through Insight and Action, and Profiles in Performance — Business
Intelligence Journeys and the Roadmap for Change. He hosts a weekly
tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory
Services, Howard served as chief strategy officer at Hyperion Solutions
and was a research fellow at Gartner, where he led its Business
Intelligence research practice for 13 years.<br /></em><br />
<a href="https://gumroad.com/hdresner" target="_blank"><span style="font-size: large;">Click here to view our catalog of premium research products</span></a>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-24583300147260280582014-09-20T11:09:00.001-04:002014-09-20T11:09:35.991-04:00Dresner's Point: Organizations Need to Eliminate Data Sheep in BI<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-size: small; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Perhaps a tag with “some assembly required” should be attached to business intelligence analytics tools.</span></div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
We just released in July our Advanced and Predictive Analytics Market Study report in our Wisdom of Crowds series, and I wanted to explore the topic in more depth in one of my recent Friday #BIWisdom tweetchats. Our market survey found that awareness of the importance of BI analytics is high (90 percent), but adoption of analytics tools is in the early stages of deployment even though many of the tools have been available for decades.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
I asked the tweetchat tribe about the current challenges that BI analytics face (from the users’ point of view) and, as usual, they tweeted a variety of opinions.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Several agreed that the biggest challenge is there are too many solutions and thus a lot of hype, which leads to confusion. Someone else commented that it’s not there are too many tools but rather that organizations haven’t found the right ones for their industry or segment specificity.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
A dominant viewpoint among the group held that a lot of the analytics tools don’t scale or perform the way they were “told and sold,” especially when it comes to accessing multiple data sources. That comment generated a resounding thumbs-up response from several in the group. One person asked how it’s possible to “see through the PR fluff to the truth.”</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Cost factors into the challenges too. Several agreed that user-based, per-seat license costs are too high. Another tweeted that license is never the biggest cost but is the first one looked at and often a driver. For that reason, vendors often discount license fees. But they rarely discount services such as implementation, maintenance and support, which are also significant.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
The challenge that rose to prominence in our tweetchat is the lack of training and support for analytics tools. As the #BIWisdom tribe observed:<br />" A big challenge is data literacy. Users can see their stats but might not know what they mean.<br />" Companies are scrambling for analytics talent, and software companies are touting “everyone an analyst.” But not everyone is a data analyst. However, most users need to know how to adjust two or three key variables for better output. Data fluency among users is needed. Not everyone needs to be fluent in “talking” directly to the data, but every user needs a basic understanding. So a stratified approach is needed.<br />" Breeding a lifetime of data analysis starts with good training and support.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Most of the group agreed that education is playing a huge part in converting traditional data users to BI, but they dismissed the notion that it’s happening quick enough for the shift to analytics and predictive analytics.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
And everyone agreed that all business people need education on critical thinking to become analytically driven. One of the tribe summed up the discussion: users lacking the ability to think critically are a big BI challenge for organizations today.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Bottom line: Organizations need to avoid what I call “data sheep” – creatures with a total reliance on software tools to present analysis and data. People still need to think. Knowledge of how to create a BI plot, for instance, and which type to use, is appropriate even if a tool automates it.</div>
<div style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Sheep need the guidance of shepherds. Training in the principles of data analysis is necessary for BI analytics success, regardless of the tool. Also, even if a tool is ideal for an organization, the company culture will likely need to adapt, which requires education.</div>
<span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: small; line-height: 21px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"></span><br />
<div style="background: transparent; border: 0px; margin: 0px 0px 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
My opinion – and not stated sheepishly – is that all obstacles that stand in the way of business insights and users need to be minimized. The best way to achieve that is through training and support.</div>
<a href="https://gumroad.com/hdresner" style="background: rgb(205, 201, 197); border: 0px; color: #0092af; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: x-large; font-weight: bold; line-height: 21px; margin: 0px; outline: 0px; padding: 0px; text-decoration: none; vertical-align: baseline;">Click here to view our catalog of premium research products</a><br />
<br />
<em>Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps">LLC</span>, an independent advisory firm. He is one of the foremost thought leaders in Business Intelligence and Performance Management, having coined the term “Business Intelligence” in 1989. He has published two books on the subject, The Performance Management Revolution — Business Results through Insight and Action, and Profiles in Performance — Business Intelligence Journeys and the Roadmap for Change. He hosts a weekly tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory Services, Howard served as chief strategy officer at Hyperion Solutions and was a research fellow at Gartner, where he led its Business Intelligence research practice for 13 years.</em>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-67907550439553909232014-09-04T20:33:00.001-04:002014-09-04T20:33:19.215-04:00Dresner's Point: Mobile BI on the Move<span style="font-size: small;">“If I’m at Starbucks doing business intelligence via
WiFi with my laptop, is that Mobile BI? If so, if I do the same thing at
work, what is that?” That question started the discussion at one of my
recent Friday #BIWisdom tweetchats.</span><br />
<br />
<span style="font-size: small;">
When the tweetchat tribe tried to level set what this booming area of
business intelligence really is, we found some differing opinions.<br />
<br />
Mobile BI supports the transient workforce, someone tweeted. No, it’s
mobile because it uses mobile devices and the device facets (<span class="caps">GPS</span>,
camera), most agreed. Example: a static BI report delivered to an iPad
is Mobile BI. But another member tweeted that the Microsoft Surface Pro 3
blurs the lines, so we can’t define Mobile BI by devices; it’s just any
portable workflow.<br />
<br />
My opinion? Mobile BI allows taking fact-based insights/information on a mobile device with you to a decision point.<br />
<br />
Our annual Wisdom of Crowds Mobile Computing / Mobile Business
Intelligence Market Studies reveal a multi-year trend of growing
interest in Mobile BI as well as growing sophistication on the part of
users.<br />
Almost a year ago at another of my #BIWisdom tweetchats, I asked
participants for examples of where they saw Mobile BI in use. Two folks
observed that they saw Mobile BI only in discrete pockets and use cases.
Having said that, one added that some of the use cases were
strategically critical.<br />
<br />
The group in my recent #BIWisdom tweetchat reported they see people
interacting with Mobile BI at airports, on the bus, in stores, at a
supply chain distribution center, while waiting on elevators in an
office building in New York City or getting real-time data on the trade
floor. One of the #BIWisdom group said his client can track 30 percent
of sales directly to the use of Mobile BI for sales productivity.<br />
Someone commented that being able to take BI everywhere and have
continuous accessibility makes up for the slower data speeds on a mobile
device. But another wisely tweeted, “Other than the fact that I can do
BI most anywhere, what does Mobile BI bring that traditional BI can’t?”
One of the group said it’s the ability to interact directly with
surroundings. He shared an example: <span class="caps">GPS</span> to filter location, then taking a picture of a store shelf for collaboration.<br />
<br />
However, someone else questioned whether that means that
collaboration must be a part of mobile BI for it to be successful. The
group pondered whether mobile BI means moving from “just reporting” to
“true insight” that is based on a collaborative event but decided that
there are definite use cases where mobile BI adds value without
collaboration.<br />
<br />
Bottom line: In late 2013, the cost of deploying mobile hardware was
prohibitive to many companies. Security was also a concern, according to
our Wisdom of Crowds market study. At that time many of our survey
participants stated they wanted to use Mobile BI only to view (and
select and filter) information, not interact with it.<br />
<br />
Today security is still the top obstacle to greater use of Mobile BI.
Regional regulatory issues (especially in government, healthcare and
banking), are also prominent concerns for Mobile BI. Even so, Mobile BI
is moving up in critical priority. It’s also morphing significantly with
new-generation IT infrastructure. Undoubtedly there will be security
breaches – some big. That’s why it’s critical that organizations put
security policy/programs in place.<br />
<br />
Our Wisdom of Crowds market studies reveal that mobile is about new
use cases and new UXs; it’s not about porting desktop BI to an external
device. Most existing BI is too data dense to fit on a mobile device, so
a lot of design rethinking is required. But I believe that the maturity
of uses cases and benefits are more important for growing success than
the maturity of Mobile BI technology.<br />
<br />
Mobile BI is definitely on the move in user penetration and in vendor
support. Already it’s no longer a market per se; it’s a feature.<br />
<br />
Here’s
what I’m watching for:<br />
<br />
" I expect we’ll see an intersection of Mobile BI, Cloud BI, and Collaborative BI. <br />
" All needed business intelligence features will be available on mobile devices.<br />
" Eventually “Mobile BI” will become just “mobile” and “mobile” will
just become apps in the same way that “Big Data” will eventually just
become “data.”<br />
<br />
</span>
<em>Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps">LLC</span>,
an independent advisory firm. He is one of the foremost thought leaders
in Business Intelligence and Performance Management, having coined the
term “Business Intelligence” in 1989. He has published two books on the
subject, The Performance Management Revolution — Business Results
through Insight and Action, and Profiles in Performance — Business
Intelligence Journeys and the Roadmap for Change. He hosts a weekly
tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory
Services, Howard served as chief strategy officer at Hyperion Solutions
and was a research fellow at Gartner, where he led its Business
Intelligence research practice for 13 years.</em>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-41052145360168046192014-05-30T20:38:00.000-04:002014-09-04T20:41:21.383-04:00Dresner's Point: Can You Have Self-Service BI and Governance Too?<span style="font-size: small;">I know what you’re probably thinking after reading the
title of this blog post: the two are obviously a clash of interests,
successful BI requires governance, there’s no middle-of-the road
approach and one side will have to sacrifice its interests. You’re
probably also thinking it poses a serious management challenge.</span><br />
<span style="font-size: small;">
The dilemma requires some business intelligence wisdom, so I tossed
the question out to the BI users, vendors and consultants in one of my
Friday #BIWisdom tweetchats after a participant tweeted that he had
observed a “quantum shift” to self-service in BI delivery this year.<br />
<br />
I asked, “Self-service is important, but what about governance? Can you do both well?”<br />
<br />
Their opinions:<br />
- “Yes, you can, but it’s definitely a challenge. And self-service requires even stronger governance.”<br />
- “You have to focus on value creation and shape governance to not get in the way of agility.”<br />
- “Governance involves multiple parallel processes; and the processes need to support, not hinder, the business.”<br />
<br />
Those processes and roles of governance include standards, policies
and procedures for steering, organizing, implementing and executing BI
initiatives. And it involves validating the data and ensuring data
security – or as one of the tribe tweeted, “processes to stop people
from doing the bad things they are tempted to do with data.”<br />
<br />
One of the group commented that it’s important to have tools that
“liberate data (for the right reasons); but there are too many tools
that, at the same time, also expose the data to abuse.” Another person
agreed, tweeting that departmental data discovery tools enable
line-of-business user insight, but some centralized control needs to be
maintained.<br />
<br />
The group agreed that the major part of governance is security
control. But they debated what should be controlled. Is it just a matter
of who can see what, when, and having the proper security profiles to
control that issue? Is it a matter of keeping data locked down until
it’s requested and the user and data are vetted? Someone tweeted that
this doesn’t seem to align with the intent of self-service BI
functionality.<br />
Another tweeted that It’s important to have democratized access to
the data and not have it locked up in silos but freely available to the
lines of business that need it. And someone responded that there’s
nothing wrong with centrally controlling data to ensure proper usage.
But another participant commented that there is currently no easy way to
transform and load small amounts of data into self-service tools.<br />
<br />
The tweets about the role of governance regarding security ignited an
important question, especially when considered in the realm of
self-service BI: Does governance also cover data quality? After all, bad
data leads to bad decisions. The #BIWisdom tribe concluded that data
quality will always be an issue in BI, and good <span class="caps">MDM</span>
practices can mitigate the issue. Several tweeted opinions that it’s
important to expose bad data. And one of the tribe pointed out that
there is “no such thing as bad data; there is only bad information. The
same data can be turned into useful information in a different use
case.”<br />
<br />
They concluded in agreement that the the central problem of
governance is ownership of the data and the BI initiatives. And most
companies don’t have a formal way of approaching this. Therein lies the
crux of the matter. Where there is no ownership, there is no
accountability.<br />
<br />
<b>Bottom line:</b> From my years of studying successes and failures
in business intelligence governance, I recommend that organizations
first evaluate how their various stakeholders might use, and could
benefit from, the information the data yields. Leadership need to
consider risks and vulnerabilities along with advantages and then
develop a comprehensive approach to governance – including self-service
functionalities. It’s also important to keep in mind that, even in a
self-service mode, the information/insights may be applicable and cross
over to multiple areas of the organization.<br />
<br />
As I’ve seen time and again, the best way to take this comprehensive approach is to establish a BI Competency Center (<span class="caps">BICC</span>). The top activities for a <span class="caps">BICC</span>,
according to respondents in our annual Wisdom of Crowds Market Studies
are analytical model development, database design/management and project
management. I believe that user education also should be a primary
objective for a <span class="caps">BICC</span>.<br />
So, yes, you can do self-service and governance well. If the <span class="caps">BICC</span>
(or other non-siloed governance mechanisms) is effective and relevant
to the enterprise business, self-service BI functionalities won’t be a
vulnerability.<br />
<br />
</span>
<em>Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps">LLC</span>,
an independent advisory firm. He is one of the foremost thought leaders
in Business Intelligence and Performance Management, having coined the
term “Business Intelligence” in 1989. He has published two books on the
subject, The Performance Management Revolution — Business Results
through Insight and Action, and Profiles in Performance — Business
Intelligence Journeys and the Roadmap for Change. He hosts a weekly
tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory
Services, Howard served as chief strategy officer at Hyperion Solutions
and was a research fellow at Gartner, where he led its Business
Intelligence research practice for 13 years.</em>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-81603237621767286152014-02-11T12:12:00.004-05:002014-02-11T12:13:11.254-05:00Dresner’s Point: Don’t Overlook the Zigzagging of Collaboration & Text Analytics<h2 style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; line-height: 21px; margin: 0px 0px 1em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="font-size: small; font-weight: normal;">Missed the boat. Didn’t gather enough steam. All that glitters isn’t gold. These pronouncements are often the verdict when technology evolves quickly and some functionalities or features don’t grab a strong enough hold quickly enough in the market. But applying that verdict to collaboration BI as well as social media and text analytics would be a mistake, even though they haven’t met expectations.</span></h2>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="border: 0px; font-weight: 700; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Collaboration BI</span></div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
At one of my weekly #BIWisdom tweetchats this month, collaboration, social media and text analytics turned up in a discussion about 2013 BI predictions that didn’t pan out. The tweets started with one of the tribe commenting that “every year we hear collaboration BI will take off — but has it?”</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
I commented to the group that our annual Wisdom of Crowds® Business Intelligence Market Study revealed in 2013 that collaboration in BI is hotter than ever, but it declined somewhat in favor of email as the preferred collaboration tool.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
That was quickly followed up with a participant’s tweet that she saw two new BI products this month that offer collaboration as their core feature.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Then came a bunch of opinions from the group on why collaborative BI is difficult to adopt. Here’s their collective viewpoint:</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
• “Collaboration must have a foundation in the business; it’s not something that can be pushed from a BI tool.”<br />
• “Collaboration is a business issue, not a BI issue. Technology is a facilitator, not the solution.”<br />
• “True BI equals transparency. It tends to let the skeletons out of the closet.”<br />
• “Many adoption issues are related a cultural shift. The technology highlights how poor change management is in many organizations. Prior to implementing the collaboration technology, the lack of change management was hidden below the surface.”</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
I agree! In fact I wrote a <a href="http://www.amazon.com/Profiles-Performance-Business-Intelligence-Journeys/dp/0470408863/ref=sr_1_1?ie=UTF8&qid=1389378698&sr=8-1&keywords=howard+dresner" style="border: 0px; color: #0092af; font-weight: bold; margin: 0px; outline: 0px; padding: 0px; text-decoration: none; vertical-align: baseline;">book</a> about the Achilles heel in BI performance: success requires change management, not just technology.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="border: 0px; font-weight: 700; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Text analytics and social media</span></div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
These two aspects of BI products have bagged some successes, yet our 2013 Wisdom of Crowds® Business Intelligence Market Study indicated a failing interest in both social media and text analytics. I asked the #BIWisdom tribe of buyers, vendors and consultants for their opinions on the factors behind this finding.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Here’s their real-world wisdom:</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<u>The value</u></div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
• “Analysts have said there is more to be gained in ‘dark data’ around the enterprise than in social media data/sentiment.”<br />
• “But what analysts say and what business wants sometimes differs. It’s a question of perspectives and relative value.”</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<u>The technology</u></div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
• “I’m not sure the state-of-the-art technology is good enough yet.”<br />
• “Text analysis and social media require extra effort, which increases the time to value. Vendors need to automate and decrease that effort.”<br />
• “I tested a social analytics tool; I was less than impressed. It was keyboard based and turned up a lot of false positives.”<br />
• “This needs more machine learning algorithms than most tools use today. Social analytics that lack natural language and sentiment analysis are of very limited value. Keywords won’t cut it.”<br />
• “In text analytics the ability to combine analysis of text + numbers is key.”<br />
• “Point-in-time relevance is an important component of using text and social media data. The data gets stale too quickly. Need speed.”</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<u>The demand</u></div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
• “We keep hearing from clients that they want it!”<br />
• “Companies want it but aren’t really sure what they need. I think it will be like <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">CRM</span> in the 1990s, a distracting shiny object until it’s better understood.”<br />
• “It’s not like <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">ERP</span> data analysis, but we find the interest is still there. The question is how to do it well.”</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<u>Bottom line: </u>What can we conclude from the fact that adoption of BI collaboration, social media and text analytics fell short of expectations in 2013? Don’t count them out of the picture. Although their journey to greater adoption zigzagged over the past year, customers want these functionalities to help create greater value as they build on their prior business intelligence successes. In fact, text analytics had a strong showing in the #BIWisdom group’s <a href="http://howarddresner.com/2014izationofBusiness%20Intelligence" style="border: 0px; color: #0092af; font-weight: bold; margin: 0px; outline: 0px; padding: 0px; text-decoration: none; vertical-align: baseline;">plans and aspirations for 2014</a>. These three functionalities in BI technology are not yet in the ninth inning. Look for an upswing in adoption.</div>
<div style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="border: 0px; font-size: small; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"></span></div>
<div style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<em style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">LLC</span>, an independent advisory firm. He is one of the foremost thought leaders in Business Intelligence and Performance Management, having coined the term “Business Intelligence” in 1989. He has published two books on the subject, The Performance Management Revolution — Business Results through Insight and Action, and Profiles in Performance — Business Intelligence Journeys and the Roadmap for Change. He hosts a weekly tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory Services, Howard served as chief strategy officer at Hyperion Solutions and was a research fellow at Gartner, where he led its Business Intelligence research practice for 13 years.</em></div>
<span style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: small; line-height: 21px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"></span><br />
<div style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="border: 0px; font-size: large; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"><a href="http://howarddresner.com/products" style="border: 0px; color: #0092af; font-weight: bold; margin: 0px; outline: 0px; padding: 0px; text-decoration: none; vertical-align: baseline;">Click here to view our catalog of premium research products</a></span></div>
Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-82170162156162977092014-01-20T21:44:00.000-05:002014-01-20T21:44:53.103-05:00Dresner’s Point: Ready for the “2014ization” of Business Intelligence?<h2>
</h2>
<span style="font-size: small;">I don’t like making predictions, so rest assured this
is not another of a myriad of predictions articles that hit the media
annually. Instead, let’s kick start the year with some definite plans
and aspirations of companies in the business intelligence sphere. A
great place for an insightful, real-world view of BI trends is my weekly
#BIWisdom tweetchats with BI customers, vendors and consultants.</span><br />
<br />
<span style="font-size: small;">
What is your organization planning to try to achieve in 2014? When I
recently asked the #BIWisdom tribe this question, their tweets made it
immediately clear that their companies are gearing up for achieving even
greater value from business intelligence than they have to date.<br />
<br />
<b>Plans Include:</b><br />
<br />
• More mobile BI<br />
• More BI demos with real-life applications<br />
• Get more into mobile BI as it helps to reach the masses and get closer to “Information Democracy”<br />
• Explore the sharing potential of BI and the power to integrate additional sources at any point in the BI stack<br />
• BI methodology is big on our checklist for this year<br />
• Get up to speed with some of the specialized tools in the BI stack;
it’s hard to keep up with the toolsets released so far for data
integration, data quality, data management and data security<br />
• Migrating to current versions of BI software; for innovations in BI
software you need the newest versions. Examples: user empowerment and
the speed of getting answers (not just reports)<br />
• There is a growing interest in data that tells stories; keep up with
advances in storyboarding to package visual analytics that might fill
some gaps in communication and collaboration<br />
• Monitor rumblings about trend to shift data to secure storage outside the U.S. due to the <span class="caps">NSA</span> revelations<br />
• Expand basic BI to more users (not just multi-page dashboards, but targeted BI); mobile BI will certainly drive the expansion<br />
• Have BI super-users engage with others to expand the penetration of BI among users<br />
• Increase use of self-service products to provide more value and increase adoption of BI tools<br />
<br />
<b>Aspirations:</b><br />
<br />
• More predictive analytics to learn more about Big Data<br />
• Expand more into embedded BI<br />
• Do more with text analytics; there’s a lot to mine from text analysis<br />
<br />
<b>Location intelligence:</b><br />
<br />
The group also tweeted about a new thrust in business intelligence
functionality — location intelligence or location analytics. Will it
have legs in 2014, I asked? Definitely, they responded.<br />
One person tweeted: “I’m close to this topic and see activity and a lot of interest growing in this area.”<br />
Another tweeted, “Through the use of location analytics organization
can see new patterns in their data that graphs and charts don’t reveal.”<br />
<br />
Mobile and location are intertwined — two sides of the same coin — so
it should have legs this year. Here at Dresner Advisory Services we’ll
publish a report on our first Wisdom of Crowds® Market Study on Location
Intelligence in February 2014.<br />
<br />
<b>Bottom line:</b><br />
<br />
The #BIWisdom tribe’s tweets aren’t mere hopes.
These folks are not punching above their weight. They have experienced
success with BI so far and are building on that success to mine for
greater value.<br />
<br />
Judging by their comments, we have new BI trends to monitor as we
watch the “2014ization” of BI unfold. Which trends will rise to
prominence?<br />
<br />
I’d love to know what plans and aspirations your company has for 2014. Please post your comment.<br />
<br />
</span>
<a class="gumroad-button" href="https://gum.co/flxS">Click Here to Purchase Your Copy of the 2013 Wisdom of Crowds ® Mobile Computing & Mobile Business Intelligence Market Study</a><br />
<br />
<i>Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps">LLC</span>,
an independent advisory firm. He is one of the foremost thought leaders
in Business Intelligence and Performance Management, having coined the
term “Business Intelligence” in 1989. He has published two books on the
subject, The Performance Management Revolution — Business Results
through Insight and Action, and Profiles in Performance — Business
Intelligence Journeys and the Roadmap for Change. He hosts a weekly
tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory
Services, Howard served as chief strategy officer at Hyperion Solutions
and was a research fellow at Gartner, where he led its Business
Intelligence research practice for 13 years.</i><br />
<br />Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-76462482616924290792014-01-06T07:57:00.001-05:002014-01-06T15:43:00.929-05:00Dresner’s Point: Why do Some BI Sprouts Lead to Failure?<br />
<div class="content-item">
<span style="font-size: small;">Over the years of conducting our Wisdom of Crowds®
Business Intelligence Market Study on various aspects of BI the
percentage of respondents that report success with their BI initiatives
increases each time. Yet there are still some that report failures.</span><br />
<br />
<span style="font-size: small;">
Success begets even more success, of course. What enables an outcome
of “mission accomplished” and what causes failures? This has been a
topic of debates several times in our Friday #BIWisdom tweetchats.<br />
Our market studies consistently reveal that key contributors to
success are management commitment, organizational stability, focused
implementation and requisite skills. So it follows that the opposite
characteristics would lead to failure: lack of management commitment,
unstable organization and lack of skills.<br />
<br />
But my #BIWisdom tweetchat participants have expanded that picture
with their real-world experiences as users, vendors and consultants. In
our debates, they swept past the key characteristics and honed in on a
central issue — How do organizations decide that a BI implementation
failed?<br />
<br />
Is the deciding factor that the company does poorly, or that the
users are dissatisfied, or is it a combination of both factors? And what
constitutes a “user” in this aspect; is it only users with decision
authority? Is the deciding factor among end users the fact that vendors
say the technology answers problems all on its own and thus there is not
enough emphasis on process, training, briefings, change management? Is
it the lack of a long-term vision and commitment, which then causes the
BI solution to go stale and subsequently be perceived as a failure?<br />
<br />
Failure is a relevant term; in some organizations the IT department
may say the BI initiative is a success but end users say it’s a failure
because they can’t use the tool.<br />
<br />
A participant tweeted that evaluating whether or not a BI
implementation fails should be like a doctor’s evaluation, checking for
various symptoms to determine whether the implementation is “healthy.”
From their own experiences, the #BIWisdom participants came up with a
list of “symptoms” criteria for evaluating success or failure.<br />
<br />
Someone tweeted that user adoption is the only symptom that counts.
Someone else stated that it isn’t the only criterion, but it’s the most
important one. Another participant disagreed, saying that it’s important
that the users adopt a tool that delivers correct data and information.<br />
<br />
Another tweeted that early adoption is critical. And someone else
countered that an influential stakeholder’s adoption is the most
critical factor, adding that “one negative C-level opinion is all it
takes for failure.” One person stated that success requires “adoption
from the C-suite to the shop floor.”<br />
<br />
Several #BIWisdom folks pointed out that each department head in an
organization might have different success criteria —ease of use,
governance, integration, for example. And several opined that revenue
and growth are the most important success criteria.<br />
<br />
Another tweeted opinion is that success with BI analytics tools requires corresponding transformation of business processes.<br />
<br />
And there was this bit of tweeted wisdom: “Failure is any BI
deliverable that doesn’t result in a changed process or decisions.
Otherwise, what was the point of the initiative?”<br />
<br />
So the discussion shifted to context and actionability as well as measurement of success.<br />
“But how can you measure ‘understanding?’” asked one of the group.
“And what if you can’t prove you improved?” Another participant added
that some business processes don’t lend themselves to measurement. So
it’s “a bit like a scientist’s problem of mere observation impacting
results of an experiment,” he added.<br />
I think this tweet sums up the final opinions of the group: “It’s
fair to say that evaluation of success or failure is a measurement of
whether the BI initiative enabled change. After all, if it just proves
your organization is perfect, the expense of evaluating the outcome
isn’t justified.”<br />
<br />
Bottom line: Of course failures also are learning experiences. But my
experience and observation is that in successful organizations business
intelligence is how people stay aligned with the mission and strategy.<br />
Therefore, if BI is that crucial to an organization’s success, it
begs the question: Does the BI industry do enough to ensure initial
customer success with BI tools and solutions?</span><br />
<br />
<span style="color: red; font-family: Arial, Helvetica, sans-serif; font-size: large;"><b>>> <a href="http://howarddresner.com/products" target="_blank">Click here to view our full catalog of Business Intelligence research products</a> <<</b></span><br />
<span style="font-size: small;"><span style="font-size: small;"><span style="font-size: large;"><br />
</span>
<i>Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps">LLC</span>,
an independent advisory firm. He is one of the foremost thought leaders
in Business Intelligence and Performance Management, having coined the
term “Business Intelligence” in 1989. He has published two books on the
subject, The Performance Management Revolution — Business Results
through Insight and Action, and Profiles in Performance — Business
Intelligence Journeys and the Roadmap for Change. He hosts a weekly
tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory
Services, Howard served as chief strategy officer at Hyperion Solutions
and was a research fellow at Gartner, where he led its Business
Intelligence research practice for 13 years.</i></span></span></div>
Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-18330343863542231972013-12-14T16:15:00.003-05:002013-12-14T16:18:18.504-05:00Dresner’s Point: Does BI Need a Seducing Effect? <span style="font-size: small;">I guess
Black Friday, January sales and constant reminders of how many shopping
days are left before Christmas weren’t enough enough to entice shoppers
to hit the stores early and often enough in the holiday season. Now we
even have Pre-Black Friday and Green Monday. These seductive tactics to
entice people with something “special” reminded me of a discussion we
had at one my Friday #BIWisdom tweetchats.</span><br />
<br />
<span style="font-size: small;">
When I asked my Twitter group of BI enthusiasts what would help to
rein in more users, it was apparent that they thought more self-service
functionality is needed in BI apps. They agreed that vendors have made
great strides in self-service BI (<span class="caps">SSBI</span>) but also agreed that vendors need to extend <span class="caps">SSBI</span> to advanced analytics.<br />
The weekly #BIWisdom tweetchat is my favorite forum for BI
discussions because it brings out varying perspectives among users,
vendors and consultants and thus usually bubbles up effective real-world
ideas. In the following tweets you can see how they painted decision
making for improving the <span class="caps">SSBI</span> environment:<br />
Should we “dummy down” advanced analytics for end users?<br />
<br />
• No matter how good the information is, if a tool is too complex for
end users, they won’t use it. They’ll take the path of least
resistance. The more BI practitioners hide the complexity, the more
users will think it’s easy.<br />
• Complexity can be hidden behind well-designed semantic layers.<br />
• Users want things simple and want what they’re accustomed to daily:
Twitter, Google, Apple. And Twitter encourages over-simplification.<br />
<br />
Should we train and educate the users better?<br />
<br />
• Some tools require near-zero training to use. Pain comes from not understanding the data.<br />
• Assuring data understanding is tough. Even with better visualization, it’s still a difficult problem to solve. <br />
• I just saw a 3D map that could be rotated in a BI app. But does anyone really need that?<br />
• Should it be a zero training approach or contextual help?<br />
• Training in the abstract is tough, but training with live data is close to zero.<br />
• Users have varying needs. They will care about data and information if
it’s relevant to their roles. Training is easier if it’s personalized
to their role.<br />
<br />
Two of the group tweeted a viewpoint that buttonholed the real issue —
“It’s funny how BI is becoming part of consumer apps and the app world
is showing the IT world that the focus needs to be on UX / IX design;
yet BI vendors struggle with adoption.”<br />
<br />
The #BIWisdom group agreed this is a critical distinction, especially
since a large part of the population is being raised, or switching to, a
‘mobile-first’ approach. The remaining discussion centered on the
vendors’ responsibility for <span class="caps">SSBI</span> and BI adoption. As you can see, their opinions varied:<br />
<br />
• Tools need to be simple and fast, but it’s not all the responsibility of the vendors. <br />
• BI users aren’t always the right people to ask about UX design. Take
me, for example: Give me a big table of numbers, and I’m set.<br />
• Letting analysts design the UI results in a poor design.<br />
• A <span class="caps">BICC</span> (BI Center of Competency) should include an expert in UX / UI design.<br />
<br />
As the tweetchat wound down, they agreed on two aspects.<br />
<br />
First, vendors that don’t focus on UX / IX design and self-service
functionality risk becoming irrelevant. “That’s the price of entry,”
someone commented. Most agreed that vendors aren’t focusing on design
and <span class="caps">SSBI</span> in their sales pitch.<br />
<br />
Second, you can have the best data or information in the world, but
“pretty” matters because pretty and easy beat complete and complicated
every day of the week. “Develop an ugly dashboard and see what happens
to usage,” tweeted one participant. Someone else added, “Even the
placement and color of KPIs impacts usability.”<br />
<br />
Bottom line: I recognize the validity of all their comments. But I
also recognize that problems are often perception more than reality. I
believe the issue around self-service BI is an education issue first and
a technology issue second.<br />
<br />
I believe organizations need more education (and change management),
especially focusing on meaningful BI experiences. And I like the
community-based approach to developing solutions and UX / IX design;
this can make for more durable and more value-producing software. What
could be more seductive than higher value and return on investment?</span><br />
<span style="font-size: small;"></span><br />
<span style="font-size: small;"><br /><a class="gumroad-button" href="https://gum.co/flxS">Click Here to Purchase Your Copy of the 2013 Wisdom of Crowds ® Mobile Computing & Mobile Business Intelligence Market Study</a><script src="https://gumroad.com/js/gumroad.js" type="text/javascript"></script><br />
<br />
</span>
<i>Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps">LLC</span>,
an independent advisory firm. He is one of the foremost thought leaders
in Business Intelligence and Performance Management, having coined the
term “Business Intelligence” in 1989. He has published two books on the
subject, The Performance Management Revolution — Business Results
through Insight and Action, and Profiles in Performance — Business
Intelligence Journeys and the Roadmap for Change. He hosts a weekly
tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory
Services, Howard served as chief strategy officer at Hyperion Solutions
and was a research fellow at Gartner, where he led its Business
Intelligence research practice for 13 years.</i>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-27230267273120403662013-12-14T16:12:00.004-05:002013-12-14T16:16:52.947-05:00Dresner’s Point: How to Move the Needle in User Adoption<div class="content-item">
<h2>
</h2>
<span style="font-size: small;">The topic of how to increase user adoption of business
intelligence technologies generated a lot of opinions in a recent
Friday #BIWisdom tweetchat.</span><br />
<br />
<span style="font-size: small;">
The tweets started with opinions about what hampers user adoption.
Some tweeted that the tangling of BI into the Big Data space causes
confusion, it’s a mistake to try to get end users to adopt “analyst
tools” and we must stop force-feeding generic analysis tools to end
users even if they are “simple” to use. Someone tweeted that some
organizations make the mistake of working only with power users who may
have a vested interest in not expanding adoption to others. Many agreed
that trying to change a user’s adoption of and interaction with BI tools
on a daily basis is difficult; one tweet compared it to trying to
change someone’s religion or belief system.<br />
<br />
The conversation turned when a #BIWisdom tribe member stated that “BI
encompasses people, process and technology; but most implementations
focus on the technology and forget the people and process.” Others then
chimed in with:<br />
<br />
• BI should just be intuitive and just a part of other apps; users don’t want to think about doing BI<br />
• Predictive analytics adds a lot of value; but it needs to be a part of users’ current desktop app, not a separate app<br />
• Analytics should be placed inside business processes and link to actions rather than making users go to another system<br />
• BI solutions should not be approached from a one-size-fits-all mindset<br />
<br />
A participant tweeted that “Vendors need to push toward true
self-service functionalities and super-easy user interfaces;
self-service lies not in making generic tools simpler to use but in
custom interfaces for specific tasks.” This tweet sparked comments
comparing BI apps to mobile apps, as apps on smart phones and apps are
very task oriented, enticing and focus on the end user. Mobile apps have
the characteristics that “good BI” should have: agile, visual,
interactive and intuitive. Unfortunately this seldom occurs.<br />
Some tweeted that perhaps we should apply the mobile app model to
business intelligence. Another participant added that “Every hour of
training needed for BI technology cuts user adoption by at least 50
percent — compare that to the quick adoption of iPads and other tablets,
which need no manual or training course.”<br />
<br />
In the end, the group concluded that there is not enough focus on
incentives. They agreed that bad analysis often goes unpunished and good
analysis often goes unrewarded. “People who use BI technology well
should be made into organizational heroes in internal communications and
should be rewarded,” tweeted a tribe member. Organizations should
praise people who demonstrate transparency and accountability as both
are essential in an effective BI environment.<br />
<br />
Along that line, someone added that organizations should also
“identify employees who are against the necessary change management
necessary to build a corporate culture that embraces fact-based analysis
and accountability and then communicate to them the value/benefits of
leveraging BI. That aligns with my own observation over the years that,
without top-down strategic change management, an organization will not
widely adopt BI.<br />
<br />
Bottom line: A lot has changed, and the way we use technology today
is vastly different from 20 years ago or even a decade ago. But one
thing has not changed: technology adoption must be driven top down. If
the <span class="caps">CEO</span> and other CxOs don’t believe in the
technology, nobody else will either. My observance is that CxOs must
embrace the technology; when they believe it is critical to their
personal success, everyone else will get on board too. As soon as there
is a hint that maybe the technology is not strategically important,
people will treat it with denial and neglect.<br />
<br />
There are some things that can be done to “move the needle” in BI user adoption, but nothing is as impactful as getting the <span class="caps">CEO</span> on board.</span><br />
<span style="font-size: small;"></span><br />
<span style="font-size: small;"><br /><a class="gumroad-button" href="https://gum.co/flxS">Click Here to Purchase Your Copy of the 2013 Wisdom of Crowds ® Mobile Computing & Mobile Business Intelligence Market Study</a><script src="https://gumroad.com/js/gumroad.js" type="text/javascript"></script><br />
<br />
</span>
<i>Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps">LLC</span>,
an independent advisory firm. He is one of the foremost thought leaders
in Business Intelligence and Performance Management, having coined the
term “Business Intelligence” in 1989. He has published two books on the
subject, The Performance Management Revolution — Business Results
through Insight and Action, and Profiles in Performance — Business
Intelligence Journeys and the Roadmap for Change. He hosts a weekly
tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory
Services, Howard served as chief strategy officer at Hyperion Solutions
and was a research fellow at Gartner, where he led its Business
Intelligence research practice for 13 years.</i></div>
Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-79253641643848221222013-11-06T16:19:00.000-05:002013-11-06T16:19:29.313-05:00Dresner’s Point: Collaborative Technology Won’t Make You CollaborativeAt one of our recent Friday #BIWisdom tweetchats, we talked about the findings in our 2013 Wisdom of Crowds® Collaborative Business Intelligence Market Study, which led to an insightful conversation about why some organizations haven’t adopted collaborative BI technologies and why some adopted it but failed to achieve the anticipated value.<br />
<br />
We started with the group coming to an agreement as to what collaborative BI is. I tweeted that, at a minimum, it’s the ability to annotate, share and co-author in the context of the BI solution.<br />
<br />
Others tweeted that it:<br />
<br />
• Requires that people interact with other users, not just with visuals and data<br />
<br />
• Is good for driving toward consensus and documenting the process<br />
<br />
• Is important for distributed organizations where it’s difficult to have face-to-face meetings<br />
<br />
• Enables collaborating with people one has never met<br />
<br />
• Is good for addressing information that doesn’t lend itself to being captured nonverbally<br />
<br />
We agreed that collaborative BI is a good mechanism for sharing explicit knowledge but face-to-face meetings are still the best way to share implicit knowledge. Facial expressions are an extremely important part of the context in sharing implicit knowledge.<br />
<br />
If it’s so effective, why aren’t organizations jumping on the collaborative BI bandwagon and why have some not seen the anticipated ROI?<br />
<br />
The #BIWisdom tribe had several observations:<br />
<br />
• Some companies are not progressing fast enough on a BI maturity model.<br />
<br />
• The technology is in an early stage and perhaps is not good enough yet to gain acceptance with an audience broader than early adopters.<br />
<br />
• Mobile BI has so many collaborative features that people don’t realize collaborative BI technologies are different from mobile BI.<br />
<br />
• It’s a bit of a chicken-and-egg phenomenon: Some organizations may have the right technology but lack a collaborative culture, yet others may have a collaborative culture but may not have implemented the right technology.<br />
<br />
But what resonated most strongly with the tribe was the conclusion that adoption of collaborative BI technologies is a generational issue. Organizations that have a younger board tend to have younger collaborative business processes across the organization. Where top leadership is older, the organization often lacks top-down encouragement for a collaborative culture and incorporating feedback into the way it operates.<br />
<br />
Short of the threat of ouster, embracing collaborative tech tools requires strong change management to build a culture change that understands the value added proposition leveraging collaboration. The group provided two examples of rigid organizational changes to implement a collaborative culture.<br />
<br />
The first example was a failure. A large multinational telecommunication company undertook a strategy to change its culture. After 10 years the change has not been accomplished. The big learning is that the strategy was flawed from the beginning because they failed to identify all the actors and their differing stances.<br />
<br />
The second example was an organization with 5,000 employees; five percent of them were involved in the change. This successful BI initiative was built on Yammer. The main ingredient it required was curiosity and a desire to improve. It took six months to really gear up, and it reached critical mass when everyone realized that they were solving problems collaboratively that they could not have solved in isolation.<br />
<br />
Bottom line: Our Friday #BIWisdom tweetchats are actually a good example of collaboration. Participants (BI users, vendors and consultants) are remote, collaborate with no boundaries and leverage a chance to think “big picture.”
Too often organizations throw technology at an underlying cultural issue. But collaborative BI technology is only an enabler for a culture that is already collaborative. The deployment of any business strategy needs to include a solid change management process, plan, strategy and enforcement/modeling from top management; this is especially true with collaborative BI. Collaborative technology will not make an organization collaborative.<br />
<br />
<a href="http://gum.co/SDEf">2013 Wisdom of Crowds Collaborative Business Intelligence Market Study with Buyers’ Guide</a><br />
<br />
Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, LLC, an independent advisory firm. He is one of the foremost thought leaders in Business Intelligence and Performance Management, having coined the term “Business Intelligence” in 1989. He has published two books on the subject, The Performance Management Revolution — Business Results through Insight and Action, and Profiles in Performance — Business Intelligence Journeys and the Roadmap for Change. He hosts a weekly tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory Services, Howard served as chief strategy officer at Hyperion Solutions and was a research fellow at Gartner, where he led its Business Intelligence research practice for 13 years.Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-25303505894691106562013-09-30T08:23:00.000-04:002013-09-30T08:23:04.391-04:00Mobile Business Intelligence - What are your views?What are your views on Mobile Business Intelligence?<br />
<br />
Data collection has begun for our 5th annual Wisdom of Crowds® Mobile Business Intelligence Market Study and we'd really value your input!<br />
<br />
<a href="http://www.mobile-bi-study.com/">Click here to be directed to the survey!</a><br />
<br />
Here are a few important reasons to participate:<br />
<br />
1) Your participation supports a modern and wholly objective approach to industry research AND participants will receive a complimentary research report.<br />
<br />
2) You get to weigh in and rate your Mobile Business Intelligence software vendors.<br />
<br />
3) This study is NOT sponsored by vendors or anyone else. It is intended to provide an objective view into the market and reflect the experience and opinions of Mobile and Location Business Intelligence users.<br />
<br />
Also, your personal information is kept completely confidential! We NEVER share it with any other parties, for any reason!<br />
<br />
<a href="http://www.mobile-bi-study.com/">Click here to be directed to the survey!</a><br />
<br />
Thank you in advance!<br />
<br />
Best,<br />
<br />
HowardHoward Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-74797706806706825092013-08-28T17:19:00.000-04:002013-08-28T17:55:03.990-04:00Our Q3 Newsletter<div style="background-color: #e9e4e0; color: #505050; font-family: Arial; font-size: 14.399999618530273px; line-height: 21.600000381469727px; text-align: center;">
<span style="font-family: arial, helvetica, sans-serif; font-size: small;"><b>Newsletter from Dresner Advisory Services</b></span><br />
<span style="font-family: arial, helvetica, sans-serif; font-size: small;"><b><br /></b></span></div>
<div style="background-color: #e9e4e0; color: #505050; font-family: Arial; font-size: 14px; line-height: 21.600000381469727px;">
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
As we approach the final 3rd of 2013, we thought you might appreciate an update and progress report from Dresner Advisory Services.<br />
<br /></div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
It's been an especially busy year for us and we're pleased with what we've achieved and excited by what lies ahead.<br />
<br />
Here are some highlights from this year:<br />
<br /></div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
<span style="color: blue;"><strong>Our Website:</strong></span> We've reorganized our website <a href="http://www.dresneradvisory.com/" style="color: #336699;" target="_self">dresneradvisory.com </a>and made it much more useful and accessible. On the home page you'll find our twitter feed, recent articles, latest blog entry and most recent research products.<br />
<br /></div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
We've also added a "complimentary research" section, with free articles covering essential topics related to Business Intelligence. Titles include: <em>What Influences Value of Predictive Analytics?</em>, <em>Watch Out for the Credibility Gap in BI Data, Make Sure the Heat is on for Business Intelligence, Involve Customers</em> and <em>Suppliers in Your BI Chain</em> and <em>Are You Ready for the Mobile BI Diamond?</em></div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
We encourage you to visit our website and welcome your feedback!<br />
<br /></div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
<strong><span style="color: blue;">Research:</span></strong> We took on a pretty ambitious research agenda for 2013 and have succeeded in publishing a number of breakthrough market studies.<br />
<br />
Our 4th annual flagship report - <a href="http://www.biwisdom.com/" style="color: #336699;" target="_self">The Wisdom of Crowds ® Business Intelligence Market Study </a>was expanded for 2013 and contains 124 pages of in-depth market analysis, with 80 charts and tables, 23 vendor rankings AND an exclusive 17-page buyers' guide! This buyers' guide compares and contrasts 22 BI vendor products across 19 key feature sets and 3 platforms: Traditional, Cloud and Mobile.</div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
<br />
We published our 2nd annual <a href="http://www.cloudbireport.com/" style="color: #336699;" target="_self">Cloud Business Intelligence study</a> in July with everything needed to assess this market phenomenon with 66 pages of in-depth market analysis, 50 charts and tables, 13 vendor rankings and a buyers' guide comparing and contrasting BI vendor cloud capabilities - including user BI features, cloud architectural support and cloud security.<br />
<br />
And, we launched our inaugural <a href="http://www.embeddedbireport.com/" style="color: #336699;" target="_self">Embedded BI study</a> - focusing upon the requirement to make BI capabilities pervasive by including them as a part of other applications. Like our other thematic research reports, Embedded BI explores user perceptions and intentions and includes vendor rankings and a buyers’ guide, making it a valuable tool for anyone considering investing in embedded BI products and services.<br />
<br /></div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
All of these premium research products can be found on our products page on <a href="http://www.dresneradvisory.com/products" style="color: #336699;" target="_self">dresneradvisory.com/products.</a><br />
<br /></div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
<span style="color: blue;"><strong>What's next: </strong></span><span style="font-size: 14px;">Moving forward, we are gearing up for our fall data collection project, which will support Mobile Computing, Mobile BI and (new this year) location analytics. We'll be sending out another email when data collection begins. As always, we welcome user participation in our studies and reward participation with a complimentary copy of the findings.</span><br />
<span style="font-size: 14px;"><br /></span></div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
We'd also like to hear from you! If you have specific suggestions that you'd like to share, please respond to this email!<br />
<br /></div>
<div style="font-size: 14px;">
</div>
<div style="font-size: 14px;">
Hope the rest of 2013 is a successful one for you!</div>
<div style="font-size: 14px;">
<br />
Best,<br />
<br /></div>
<div style="font-size: 14px;">
Howard</div>
<br />
<span style="font-size: 14px;"><span style="font-family: arial, helvetica, sans-serif;">Chief Resea</span></span><span style="font-size: 14px;"><span style="font-family: arial, helvetica, sans-serif;">rch Officer<br />Dresner Advisory Services</span></span></div>
Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com1tag:blogger.com,1999:blog-1495890500563742227.post-1693232961843842222013-08-27T11:01:00.002-04:002013-08-27T11:01:14.695-04:00Dresner’s Point: Are You Ready for the Mobile BI Diamond?<span style="font-size: small;">A participant in one of my Friday #BIWisdom tweetchats observed that “in the mobile ecosystem, Big Data + social + the <span class="caps">NSA</span> data surveillance news are a perfect storm.” Will the <span class="caps">NSA</span>
storm change attitudes regarding mobile BI and thus hinder its growth?
It’s a good question and it sparked an interesting discussion in our
Twitter group.</span><br />
<br />
<span style="font-size: small;">
Before the perfect storm, our tweetchat tribe (comprised of
customers, vendors and consultants/analysts) were of the opinion that
the growing “app” mentality for “cool stuff” among consumers and the
easy-to-consume info in mobile apps could end up increasing trust and
thus lead to less testing and faster releases.<br />
But one of the tribe tweeted that, at a minimum, the <span class="caps">NSA</span> storm will draw more attention to the organizational risks inherent in <span class="caps">BYOD</span> models. However, another member pointed out that <span class="caps">BYOD</span>
is already a big challenge in mobile BI adoption because it makes it
difficult to keep standardize and optimize the mobile BI experience.<br />
<br />
Someone tweeted that users in finance groups were already the least
interested in mobile BI. They tend to be risk averse, and the <span class="caps">NSA</span>
storm may cause the risks to seem even larger. But another participant
tweeted that customer-facing business units are the biggest adopters,
not the back-office finance groups. In fact the biggest drive for mobile
BI is coming from the boardroom.<br />
The #BIWisdom tribe concluded that the perfect storm won’t have much
impact on the growth of mobile BI because “it’s absolutely essential
that data be real time” and “in a data-driven culture, the information
needs to follow people everywhere.”<br />
<br />
Our group agreed that a lot of organizations are trying mobile BI,
but achieving success is a slow process. Other organizations are
reluctant to justify the investment without greater proof of success,
and many of the benefits (such as more eyes on the information, ready
access to information) are hard to quantify.<br />
<br />
Challenges include:<br />
<br />
• Connectivity issues that make live mobile BI undependable.<br />
• Difficulty in authoring and using advanced analytics until the UI/UX
fundamentally changes. It can’t just be a simple port of existing code
to mobile; it requires rethinking.<br />
<br />
An even bigger issue, tweeted a tribe member, is that by definition
mobile BI informs one person at a time. “What happens after people are
seamlessly informed individually?” he asked.<br />
<br />
“They can still collaborate,” tweeted someone else. “What’s the difference if they collaborate on the road or in a cube?”<br />
<br />
“Collaborate how?” he responded. “Collaboration requires some thoughtful engineering, which is currently lacking.”<br />
<br />
“BI can’t be in its own dimension,” another tribe member tweeted.
“Collaboration must be part of the workflow and process to decision
making, and that workflow must be smooth and transparent. And not all
users feel comfortable with collaboration features, so there’s a
cultural shift that must take place.”<br />
<br />
The #BIWisdom group concluded that, despite the <span class="caps">NSA</span> storm and the technical issues that still need to be addressed, mobile BI will grow.<br />
<br />
Bottom line: Like an unpolished diamond in the rough, mobile delivery
of business intelligence hasn’t yet reached its potential. But our
annual Wisdom of Crowds® market studies show that mobile is increasingly
becoming a force in BI. In fact, our recent report on the Wisdom of
Crowds® Cloud Business Intelligence Market Study highlighted the fact
that 70.4 percent of respondents ranked mobile BI as “critically
important” in 2012.<br />
<br />
Mobile BI is also a natural complement to cloud BI, which is
definitely growing in importance. Our 2013 Wisdom of Crowds® study also
found that many small organizations are embracing mobile BI and cloud BI
as a means of side-stepping traditional computing. The user data
indicates strong synergy between cloud and mobile in BI.<br />
<br />
The demand for business intelligence arises from multiple needs; some
won’t suit mobile delivery, but some will. So mobile BI adoption will
grow despite its current drawbacks.<br />
Consequently, mobile BI will engage a whole new group of users — and they will need to be educated about the use of BI data.<br />
<br />
</span><span style="font-size: small;"><a class="gumroad-button" href="http://gum.co/HRcw">Click Here to Purchase Your Copy of the 2012 Wisdom of Crowds ® Mobile Computing/Mobile BI Market Study</a></span><br />
<span style="font-size: small;"><br />
</span><br />
<em>Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps">LLC</span>,
an independent advisory firm. He is one of the foremost thought leaders
in Business Intelligence and Performance Management, having coined the
term “Business Intelligence” in 1989. He has published two books on the
subject, The Performance Management Revolution — Business Results
through Insight and Action, and Profiles in Performance — Business
Intelligence Journeys and the Roadmap for Change. He hosts a weekly
tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory
Services, Howard served as chief strategy officer at Hyperion Solutions
and was a research fellow at Gartner, where he led its Business
Intelligence research practice for 13 years.</em>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com1tag:blogger.com,1999:blog-1495890500563742227.post-3869203374068409182013-08-15T11:24:00.000-04:002013-08-15T11:34:21.755-04:00Dresner’s Point: Involve Customers and Suppliers in Your BI Chain<h2 style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; line-height: 21px; margin: 0px 0px 1em; outline: 0px; padding: 0px; vertical-align: baseline;">
August 15, 2013</h2>
<div style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="border: 0px; font-size: small; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Do you remember when you thought it was too risky to purchase something online? Remember when you held out for a while and didn’t immediately hop on board the bandwagon like others to enjoy the convenience of paying your bills via online banking? Or maybe you still haven’t taken those plunges. The same phenomenon is affecting some organizations’ entrée into cloud-delivered business intelligence. But others have injected a big dose of value creation into their BI activities by moving to the cloud.</span></div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
In fact, one of the significant nuggets in our recent 2013 Wisdom of Crowds® Cloud Business Intelligence Market Study is that organizations targeting external users (customers and suppliers) are the biggest users of cloud BI. It makes sense because of the cloud’s scalability and elasticity —and the ability to isolate those users from internal systems..</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Integrating end-to-end value chains is definitely valuable, from the perspectives of data source as well as delivery. Without involving customers and suppliers in the BI chain, you don’t get full value. In addition, delivering BI in the cloud (private or public) allows organizations to spend their resources on innovation as opposed to operations. The cloud’s elasticity and pay-as-you-grow pricing model makes it easier to budget and allocate resources.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
So why are some organizations opting for traditional BI instead of tapping into the value of BI through the cloud? I wanted to take a deeper look at this from the perspectives of the tribe at my Friday #BIWisdom tweetchats. Their positions and insights span the horizon of buyers, vendors, and analysts, and they’re on the cusp of what’s happening in the business intelligence space.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
On a recent Friday we plunged into a discussion about the nuances of adding customers and suppliers to the BI value chain. The tribe members’ real-world observations align with our survey findings around the top barriers to adopting cloud BI — security issues and loss of control.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
It all comes down to trust.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
The tribe tweeted that one of the points of moving BI to the cloud is to give some control to users. But that power shift can be significant, and not fully understanding the risks causes some uneasiness. Tweets pointed out that:</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
• “Internal users having control is one things, but external users (customers and suppliers) affecting control could present risks.”<br />
• “By giving these external partners more control of what data/information they see via the cloud, they may bring their own agendas into your BI.”</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
“Where do you draw the line?” they asked.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
When it comes to the barrier of security, several participants tweeted that in reality data is no more secure these days inside the organization than it is in a public cloud (think <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">NSA</span>). Nevertheless, perception is as important as reality. Most of them agreed with me that inadequate security is an easy crutch to lean on when there are other hidden agendas for not moving to the cloud.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
I asked the tribe what needs to happen for cloud BI to earn more trust to overcome the control and security barriers. Policy changes? Education? New technology?</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
• A member suggested that executives might gain more trust if the cost drops to the point where that trust is bought. Another said trust can’t be bought, especially since the days of Enron.<br />
• Someone else tweeted that big brands like Amazon help overcome the trust issue and cloud providers are bending over backwards these days to show security and compliance.<br />
• One was of the opinion that “Trust with the cloud is only as good as the gap between now and the next news story on compromised or lost data. Even if you lose cloud data because of internal mistakes, people will still remember that it was in the cloud when it happened.”</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
My view: Trust takes time. After all, some people still won’t pay their bills online.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Bottom line: For some organizations, bringing customers and suppliers into their BI corral is a good starting point for moving BI to the cloud. And delivering greater value through cloud BI can be the proving ground that leads to larger acceptance within the organization.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Because of the trust issue, most organizations will opt for private cloud BI before moving across to public clouds. Organizations that don’t want to fully move BI to the cloud right away will find the right mix of on-premises and cloud that works best for them.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
The cloud will continue to disrupt the business intelligence space just as it has in all other aspects of technology. And whether or not there is a trust issue, cloud BI will catch on just as e-commerce did when people realized they liked the benefits of shopping online.<br />
<br />
<a class="gumroad-button" href="http://gum.co/PCPS">Click Here to Purchase Your Copy of the 2013 Wisdom of Crowds ® CloudBI Market Study</a><script src="https://gumroad.com/js/gumroad.js" type="text/javascript"></script><br />
<a all="" click="" here="" href="http://howardresner.com/products" of="" our="" products="" research="" to="" view=""></a></div>
<div style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 14px; line-height: 21px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<em style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">LLC</span>, an independent advisory firm. He is one of the foremost thought leaders in Business Intelligence and Performance Management, having coined the term “Business Intelligence” in 1989. He has published two books on the subject, The Performance Management Revolution — Business Results through Insight and Action, and Profiles in Performance — Business Intelligence Journeys and the Roadmap for Change. He hosts a weekly tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory Services, Howard served as chief strategy officer at Hyperion Solutions and was a research fellow at Gartner, where he led its Business Intelligence research practice for 13 years.</em></div>
Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com1tag:blogger.com,1999:blog-1495890500563742227.post-74201418200967107162013-07-29T06:58:00.000-04:002013-07-29T07:01:23.530-04:00Discussion: 2013 Wisdom of Crowds® Business Intelligence Market Study<h2 style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; line-height: 20.99431800842285px; margin: 0px 0px 1em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="font-size: 1.167em; line-height: 20.99431800842285px;">Having just recently published our 2013 Wisdom of Crowds® Business Intelligence Market Study, the group attending one of my recent Friday #BIWisdom tweetchats on Twitter wanted more insights on several of the study’s findings.</span></h2>
<div style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: 13.63636302947998px; line-height: 20.99431800842285px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<span style="border: 0px; font-size: small; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Of particular note was the fact that user penetration of BI solutions remains modest again this year, with 36 percent of respondents reporting less than 10 percent of users with access to BI.</span></div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Why is user BI access so limited? Budget? Politics? User resistance to change? BI has traditionally been more targeted to executives than to operational levels? The organization is not agile enough to act on BI insights? The tweetchat attendees believe all of these reasons are behind the low numbers.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Members pinpointed another reason for low user penetration: IT departments have very different priorities than line-of-business users. It was evident by responses in our 2013 market study that the past 12 months have seen an increase in demand among users for self-serve, ad-hoc and real-time BI tools. However, despite good intentions, ease of use and speed of implementation are not top priorities for IT departments.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
There is a definite need to bridge the gap (described as an “abyss” in one of the tweets) between IT priorities and business needs. That’s why I started talking about the need for organizations to create a Business Intelligence Center of Competency (<span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">BICC</span>) back in 2000 and included it as a topic in this year’s market study. BICCs are an effective way of bridging the gap.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
“Should BI reside in IT or in a line of business?” a #BIWisdom member asked. I believe it should be co-owned and should reside in both worlds.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
I think that the Finance group is in a unique position to help drive business intelligence through an organization if they are willing to rise to that challenge. Finance has tentacles everywhere. And financial metrics are a great starting place, especially for a public company. But it’s only effective if they don’t stop at the Finance department. Organizations need to evolve their BI beyond Finance to an office of performance or a <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">BICC</span>.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Our 2013 market study found that in organizations where there was a <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">BICC</span> reporting in to Finance, they were much more likely to be successful. By virtue of the fact that they had a <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">BICC</span>, in my mind, it also meant that they were willing to take on a broader set of challenges.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Our #BIWisdom tweetchat ended with an important question: How can we get to a point where BI is so pervasive that it’s invisible operationally, where people won’t even know they are using BI because it’s just part of the normal process?</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
A member tweeted that good penetration requires a BI “evangelist” along with tools and communications about success.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Another member said she believes that BI must be a top-down initiative in order for that to happen. “The C-level executives must declare that it is a data-driven company,” she tweeted. “This declaration even needs to be part of the onboarding process, and employees need to see that a data-driven strategy is a winning strategy.”</div>
<h3 style="border: 0px; font-size: 1.167em; margin: 0px 0px 1.286em; outline: 0px; padding: 0px; vertical-align: baseline;">
<em style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Bottom line:</em></h3>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Improving today’s tepid BI user penetration requires the involvement of a <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">CEO</span> who is passionate about business intelligence. A company and its <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">CEO</span> are intertwined; in fact, in many cases the company is really an extension of the <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">CEO</span>. This is especially the case in smaller organizations. A <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">CEO</span> needs to understand where the market is going and make strategic and significant investments to move the company in that direction. Thus, the <span class="caps" style="border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">CEO</span> is not only the number-one driver of business intelligence but also the number-one beneficiary.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
Interestingly, our 2013 market study found overall that the executives across the board were not only the biggest drivers of business intelligence but were also the number-one target for business intelligence use. And that’s great because success requires a top-down approach. If BI initiatives deliver meaningful information on which executives can run their company, then BI will filter throughout the rest of the organization.</div>
<div style="border: 0px; margin-bottom: 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<a class="gumroad-button" href="http://gum.co/yCGn/blog" style="background-color: white !important; background-image: url(https://gumroad.com/assets/favicon.png) !important; background-position-x: 5px !important; background-position-y: 49%; background-repeat: no-repeat no-repeat !important; border-bottom-left-radius: 3px !important; border-bottom-right-radius: 3px !important; border-top-left-radius: 3px !important; border-top-right-radius: 3px !important; border: 1px solid rgb(200, 200, 200) !important; box-shadow: rgba(0, 0, 0, 0.0196078) 0px -1px 2px inset, rgba(0, 0, 0, 0.0980392) 0px 1px 2px !important; color: rgb(142, 142, 142) !important; display: inline-block; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif !important; font-size: 13px !important; font-weight: bold; line-height: 17px !important; margin: 0px; outline: 0px; padding: 4px 6px 4px 26px !important; text-decoration: none !important; text-shadow: white 0px 1px 2px !important; vertical-align: baseline;">Click here to obtain your copy of the 2013 Wisdom of Crowds ® Business Intelligence Market Study – Buyers’ Guide Edition</a></div>
<span style="border: 0px; font-family: Helvetica, Arial, 'Liberation Sans', 'Bitstream Vera Sans', sans-serif; font-size: small; line-height: 20.99431800842285px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"></span><br />
<div style="background-color: transparent; background-position: initial initial; background-repeat: initial initial; border: 0px; margin: 0px 0px 1.5em; outline: 0px; padding: 0px; vertical-align: baseline;">
<em style="background-color: transparent; background-position: initial initial; background-repeat: initial initial; border: 0px; font-style: italic; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Howard Dresner is president, founder and chief research officer at Dresner Advisory Services, <span class="caps" style="background-color: transparent; background-position: initial initial; background-repeat: initial initial; border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">LLC</span>, an independent advisory firm. He is one of the foremost thought leaders in Business Intelligence and Performance Management, having coined the term “Business Intelligence” in 1989. He has published two books on the subject, The Performance Management Revolution — Business Results through Insight and Action, and Profiles in Performance — Business Intelligence Journeys and the Roadmap for Change. He hosts a weekly tweet chat (#BIWisdom) on Twitter each Friday. Prior to Dresner Advisory Services, Howard served as chief strategy officer at Hyperion Solutions and was a research fellow at Gartner, where he led its Business Intelligence research practice for 13 years.</em></div>
Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-41682158956378422742013-01-08T07:52:00.003-05:002013-01-08T07:56:04.580-05:00My New Business Intelligence Blog<h2>
<span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">Dear Friends,</span></h2>
<span style="font-size: large;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">Since last year I began supporting a new Business Intelligence blog on the <a href="http://www.sandhill.com/">Sandhill.com website</a>, called "Dresner's Point". Each week (or so) I'll post my synthesis and commentary on the previous week's #BIWisdom Tweetchat.</span></span><br />
<span style="font-size: large;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">If you're not familiar with our weekly TweetChat, it occurs on Friday's at 1PM ET. Each week I am joined by Business Intelligence and information management experts (e.g., providers, customers, vendors and other analysts) to discuss important topics related to BI. </span></span><br />
<span style="font-size: large;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">Below are summaries and links to my articles posted thus far:</span></span><br />
<span style="font-size: large;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">January 7, 2013</span></span><br />
<span style="font-size: large;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
</span><br />
<h2 class="article_title" style="border: 0px; color: #006498; font-weight: normal; font: inherit; line-height: 1.3em; margin: 0px 0px 5px; padding: 0px; vertical-align: baseline;">
<a href="http://sandhill.com/article/dresners-point-three-donts-four-dos-for-business-intelligence-in-2013/#" style="-webkit-tap-highlight-color: rgb(100, 240, 75); color: #5070a1; cursor: pointer; outline: none;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">Dresner’s Point: Three Don’ts, Four Do’s for Business Intelligence in 2013</span></a></h2>
<span style="font-size: large;"><span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<i style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif;">What will we see cropping up in the business intelligence space in the coming year? At the past couple of tweetchats at my Friday #BIWisdom group, we spent some time tracing the journey of where we’re headed based on current trends. Check the list of do’s and don’ts that I found notable from the discussion and determine where your organization is in the journey.</span></i></span><br />
<span style="font-size: large;"><span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #292828; line-height: 15.600000381469727px;"><i><br /></i></span></span>
<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #292828; line-height: 15.600000381469727px;"><i><br /></i></span></span>
<span style="color: #292828; font-family: Arial, Helvetica, sans-serif;"><span style="line-height: 15.600000381469727px;">December 18, 2012</span></span></span><br />
<span style="font-size: large;"><span style="color: #292828; font-family: Arial, Helvetica, sans-serif;"><span style="line-height: 15.600000381469727px;"><br /></span></span>
</span><br />
<h2 class="article_title" style="border: 0px; color: #006498; font-weight: normal; font: inherit; line-height: 1.3em; margin: 0px 0px 5px; padding: 0px; vertical-align: baseline;">
<a href="http://sandhill.com/article/dresners-point-will-amazons-redshift-become-a-bi-swiss-army-knife/#" style="-webkit-tap-highlight-color: rgb(100, 240, 75); color: #607890; cursor: pointer;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">Dresner’s Point: Will Amazon’s Redshift Become a BI Swiss Army Knife?</span></a></h2>
<div>
<span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></div>
<div>
<i style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">Once upon a time . . . actually just two months ago . . . #BIWisdom tweetchat tribe members were facing off in response to the question of whether the EDW (electronic data warehouse) is dead. But then at the end of November, along came Amazon Web Services with its preview-launch of Redshift, a fully managed, petabyte-scale data warehouse service in the cloud. So is the sense of talking about the valid future of the EDW diminished by the new reality of Redshift? I don’t think so, for the controversy exposes the criteria necessary for Redshift’s success.</span></i></div>
<div>
<i style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></i></div>
<div>
<i style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></i></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">December 11, 2012</span></span></div>
<div>
<i style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></i></div>
<div>
<h2 class="article_title" style="border: 0px; color: #006498; font-weight: normal; font: inherit; line-height: 1.3em; margin: 0px 0px 5px; padding: 0px; vertical-align: baseline;">
<a href="http://sandhill.com/article/dresners-point-whats-innovation-worth-in-bi/#" style="-webkit-tap-highlight-color: rgb(100, 240, 75); color: #607890; cursor: pointer;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">Dresner’s Point: What’s Innovation Worth in BI?</span></a></h2>
</div>
<div>
<span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><i><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">One of the memorable scenes in the 1939 film “The Wizard of Oz” is when Dorothy and her three fellow travelers of the Yellow Brick Road finally reach the castle and are promised a meeting with the Wizard known as The Great and Powerful Oz. Certain that he will give them some innovation to address their challenges, they’re at first impressed with the flashy “bells and whistles.” Then they’re stunned when they see the reality: a very non-wizard-looking kind of guy operating the bells and whistles behind a curtain. And they hear a booming voice warning them to “Pay no attention to that man behind the curtain!”</span></i></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">December 6, 2012</span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<h2 class="article_title" style="border: 0px; color: #006498; font-weight: normal; font: inherit; line-height: 1.3em; margin: 0px 0px 5px; padding: 0px; vertical-align: baseline;">
<a href="http://sandhill.com/article/dresners-point-are-we-building-for-collapse-proof-business-intelligence/#" style="-webkit-tap-highlight-color: rgb(100, 240, 75); color: #5070a1; cursor: pointer; outline: none;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">Dresner’s Point: Are We Building for Collapse-Proof Business Intelligence?</span></a></h2>
</div>
<div>
<span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><i><br /></i></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><i>At one of my recent Friday #BIWisdom tweetchats, we began talking about innovation in business intelligence products. But that quickly exposed a controversy that changed the direction of our chat to a common ailment in today’s business world: the business side, end users and IT can no longer exist as though they are in a parallel universe.</i></span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<span style="color: #292828; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: large; line-height: 15.600000381469727px;">November 13, 2012</span></span></div>
<div>
<span style="color: #292828; font-family: Arial, Helvetica, sans-serif;"><span style="font-size: large; line-height: 15.600000381469727px;"><br /></span></span></div>
<div>
<h2 class="article_title" style="border: 0px; color: #006498; font-weight: normal; font: inherit; line-height: 1.3em; margin: 0px 0px 5px; padding: 0px; vertical-align: baseline;">
<a href="http://sandhill.com/article/dresners-point-when-it-comes-to-bi-value-remember-dilbert/#" style="-webkit-tap-highlight-color: rgb(100, 240, 75); color: #607890; cursor: pointer;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">Dresner’s Point: When it Comes to BI Value, Remember Dilbert</span></a></h2>
</div>
<div>
<span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><i>On any Friday at my #BIWisdom tweetchat, you’ll find a tribe of followers who are keenly interested in discussing how to achieve better outcomes from business intelligence solutions. In chatting last week about what will be hot in business intelligence in 2013, the tribe focused on analytics and a prediction that Big Data will shift next year from tech talk to talking about business value. And ETL (the Extract, Transform, Load process) comes into play.</i></span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">November 6, 2012</span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<h2 class="article_title" style="border: 0px; color: #006498; font-weight: normal; font: inherit; line-height: 1.3em; margin: 0px 0px 5px; padding: 0px; vertical-align: baseline;">
<a href="http://sandhill.com/article/dresner-point-get-suited-up-for-embedded-bi/#" style="-webkit-tap-highlight-color: rgb(100, 240, 75); color: #607890; cursor: pointer;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">Dresner's Point: Get Suited Up for Embedded BI</span></a></h2>
</div>
<div>
<span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><i><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">It’s that time of year when everyone’s predicting what will be hot next year. My prediction: embedded BI will be one of the hot topics in the business intelligence space in 2013. How do I know? One of the things I’ve done lately (besides our formal research studies on expectations in business intelligence solutions), is ask the tribe at my #BIWisdom’s Friday tweetchat what they see around the bend.</span></i></span></div>
<div>
<span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">November 1, 2012</span></span></div>
<div>
<span style="color: #292828; line-height: 15.600000381469727px;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></span></div>
<div>
<h2 class="article_title" style="border: 0px; color: #006498; font-weight: normal; font: inherit; line-height: 1.3em; margin: 0px 0px 5px; padding: 0px; vertical-align: baseline;">
<a href="http://sandhill.com/article/dresners-point-data-scientists-have-keys-to-the-kingdom/#" style="-webkit-tap-highlight-color: rgb(100, 240, 75); color: #607890; cursor: pointer; text-decoration: initial;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;">Dresner’s Point: Data Scientists Have Keys to the Kingdom</span></a></h2>
</div>
<div>
<span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><br /></span></div>
<div>
<i><span style="font-family: Arial, Helvetica, sans-serif; font-size: large;"><span style="color: #292828; line-height: 15.600000381469727px;">Last Friday at the weekly tweethat I host on Twitter (#BIWisdom), I asked: What is the definition of a data scientist? An important topic, wouldn’t you agree, given that an </span><a href="http://hbr.org/2012/10/data-scientist-the-sexiest-job-of-the-21st-century/" style="-webkit-tap-highlight-color: rgb(100, 240, 75); color: #607890; cursor: pointer; line-height: 15.600000381469727px; text-decoration: initial;">article</a><span style="color: #292828; line-height: 15.600000381469727px;"> in this month’s Harvard Business Review deemed it the “sexiest career of the 21</span><sup style="border: 0px; color: #292828; font: inherit; line-height: 0; margin: 0px; padding: 0px; position: relative; top: -0.5em; vertical-align: baseline;">st</sup><span style="color: #292828; line-height: 15.600000381469727px;"> century” and businesses are developing courses for how to become a data scientist even while job ads appearing on the web are still wildly disparate in describing the data scientist role.</span></span></i></div>
<div>
<span style="font-size: large;"><br /></span></div>
<br />Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com6tag:blogger.com,1999:blog-1495890500563742227.post-29497812234162308892012-08-28T13:36:00.040-04:002012-09-04T10:32:52.335-04:00Dresner Advisory Services Newsletter - September 2012<span style="font-size:130%;"><span style="font-family:arial;"><span style="font-family:arial, helvetica, sans-serif;"><span>Dear Friends</span></span><span style="font-family:arial, helvetica, sans-serif;"><span>,<br /><br />It's been a busy few months at Dresner Advisory Services and I wanted to bring you all up to date regarding our activities and achievements. Here are some highlights:</span></span><br /><br /><u><strong>New channels for our research:</strong></u></span><span style="font-family:arial;"> </span><span style="font-family:arial;"><br />We're excited to announce the availability of our Business Intelligence market resea</span><span style="font-family:arial;">rch th</span></span><img style="float: right; margin: 0px 0px 10px 10px; cursor: pointer;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhODWgcSzar38MHwj_6yLr_ypBKqqPDDA2NdRO2j63zPCQKWvStYBDT8k3bSkDo2Zgm0sJXnhPqengYLP9oR5Q_88THe8uRwt0Fzyu46o7c7tEOchTO505v4jmAbV2bM9F3o415aJvx73Q/s200/Bookstores.png" alt="" id="BLOGGER_PHOTO_ID_5782451314023611826" border="0" height="80" width="96" /><span style="font-size:130%;"><span style="font-family:arial;">rough <a href="http://www.amazon.com/Howard-Dresner/e/B002KMRELY/ref=ntt_athr_dp_pel_1" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">Amazon.com</a>, <a href="http://www.barnesandnoble.com/c/howard-dresner" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">Barnes & Noble</a>, and <a href="http://itunes.apple.com/us/artist/howard-dresner/id361811360?mt=11" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">Apple iTunes</a>. While other analyst organizations m</span><span style="font-family:arial;">ay </span><span style="font-family:arial;">cha</span><span style="font-family:arial;">rge thousands fo</span><span style="font-family:arial;">r their research and require a subscription, our </span><span style="font-family:arial;">goal is to make our res</span><span style="font-family:arial;">earch both highly <em>available </em>and highly <em>affordable</em>.<br /></span><br /><span style="font-family:arial;"><u><strong><span style=" ;font-family:arial, helvetica, sans-serif;"><span>Third annual Wisdom of Crowds</span></span><sup>TM</sup></strong></u></span><span style="font-family:arial;"> </span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span><strong><u> Study:</u></strong></span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span><strong></strong><br />We've just published our third annual <a href="http://www.amazon.com/Wisdom-Crowds-Business-Intelligence-Market/dp/1478270322/ref=sr_1_1?s=books&ie=UTF8&qid=1346330531&sr=1-1&keywords=Wisdom+of+Crowds+Business+Intelligence+Market+Study"><b><i>Wisdom of Crowds </i></b></a></span></span></span><a href="http://www.amazon.com/Wisdom-Crowds-Business-Intelligence-Market/dp/1478270322/ref=sr_1_1?s=books&ie=UTF8&qid=1346330531&sr=1-1&keywords=Wisdom+of+Crowds+Business+Intelligence+Market+Study"><b><span style="font-family:arial;"><sup>TM</sup> </span></b></a><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span><a href="http://www.amazon.com/Wisdom-Crowds-Business-Intelligence-Market/dp/1478270322/ref=sr_1_1?s=books&ie=UTF8&qid=1346330531&sr=1-1&keywords=Wisdom+of+Crowds+Business+Intelligence+Market+Study"><b><i>Business Intelligence Mar</i></b></a></span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span><a href="http://www.amazon.com/Wisdom-Crowds-Business-Intelligence-Market/dp/1478270322/ref=sr_1_1?s=books&ie=UTF8&qid=1346330531&sr=1-1&keywords=Wisdom+of+Crowds+Business+Intelligence+Market+Study"><b><i>k</i></b></a></span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span><a href="http://www.amazon.com/Wisdom-Crowds-Business-Intelligence-Market/dp/1478270322/ref=sr_1_1?s=books&ie=UTF8&qid=1346330531&sr=1-1&keywords=Wisdom+of+Crowds+Business+Intelligence+Market+Study"><b><i>et </i></b></a></span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span><a href="http://www.amazon.com/Wisdom-Crowds-Business-Intelligence-Market/dp/1478270322/ref=sr_1_1?s=books&ie=UTF8&qid=1346330531&sr=1-1&keywords=Wisdom+of+Crowds+Business+Intelligence+Market+Study"><b><i>Study ®</i></b></a>.</span></span><span style=" ;font-family:arial, helvetica, sans-serif;"><span><i> </i></span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span>With more than 90 pages of analysis and commentary, including 70 charts and table</span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span>s, </span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span>we </span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span>add</span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span>ress key trends in the BI marketplace - as well as rating 17 of the most relevant BI vendors - </span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span>using our tr</span></span></span><a href="http://www.amazon.com/Wisdom-Crowds-Business-Intelligence-Market/dp/1478270322/ref=la_B002KMRELY_1_1?ie=UTF8&qid=1346332250&sr=1-1"><img style="float:left; margin:0 10px 10px 0;cursor:pointer; cursor:hand;width: 132px; height: 200px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi5b3TtOrt5Sw5BJL7qkYzsoHxMtHr0utKx91GgOv-uHIXoDk0uwP1qQF0vNZCYmEo_LcLyFzahNuDNCuXjDD-hzbE6YnU9XxptvF42BnobOwWEAjuGpi5mKgSTwPnZvk1Fy4koLw5ZbE8/s200/woc+cover.png" alt="" id="BLOGGER_PHOTO_ID_5782448538056110818" border="0" /></a><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span>ademark 33-dimension scoring system! We've received lots of great feedback from our research community and some g</span></span></span><span style="font-family:arial;"><span style=" ;font-family:arial, helvetica, sans-serif;"><span>reat press too! </span></span></span><span style="font-family:arial;"><br /></span><br /><span style="font-family:arial;"><u><strong>New Cloud </strong></u></span><span style="font-family:arial;"><u><strong>BI and Collaborative BI Research <em>plus </em>a free webinar!</strong></u></span><span style="font-family:arial;"> </span><span style="font-family:arial;"><br />Based on user responses from last year's Wisdom of Crowds <sup>TM</sup> Business Intelligence Market Study ®, we expanded our research agenda for 2012 to include the emerging areas of <i><a href="http://www.amazon.com/Wisdom-Crowds-Collaborative-Business-Intelligence/dp/1479190055/ref=sr_1_2?s=books&ie=UTF8&qid=1346330531&sr=1-2&keywords=Wisdom+of+Crowds+Business+Intelligence+Market+Study">Collaborative BI</a> </i>and <i>Cloud BI</i>. These exciting new studies are being released in early September!<br /><br />Consider att</span><span style="font-family:arial;">ending our <u><strong>free webinar</strong></u> to review highlights from this groundbreaking research. It will take place on Thursday, September 27th at 12PM ET. <a href="https://www1.gotomeeting.com/register/311784056" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">Click here to register for this event</a>. Attendance is limited to 100 people.<br /><br /><strong><u>Upcoming </u></strong></span><span style="font-family:arial;"> </span><span style="font-family:arial;"><u><strong>Mobile BI Study:</strong></u></span><span style="font-family:arial;"><u><strong></strong></u><br />Later this year we will be publishing our <u>fourth </u><em>Mobile Business Intelligence Market Study</em> -</span><span style="font-family:arial;"> w</span><span style="font-family:arial;">ith a target date of late November. Data collection begins right away! <a href="https://www.surveymonkey.com/s/TN6XRZV" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">Click </a></span><a href="https://www.surveymonkey.com/s/TN6XRZV"><img style="float: right; margin: 0px 0px 10px 10px; cursor: pointer;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjk5YPG95kLvzHKIPoddj0nVFBph-tUO2vEztmam_VW5k4iMlqFVvIBf1xbVgKe8xb0aCbGoc1GzRkTBfiQgBJbLbD2ElbDJGce4MVruNPSPht1vl9MyL3PfkIyBTo_Sduue7bU3ETIPEM/s200/telecom.png" alt="" id="BLOGGER_PHOTO_ID_5782452186072533314" border="0" height="81" width="100" /></a><span style="font-family:arial;"><a href="https://www.surveymonkey.com/s/TN6XRZV" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">here to be directed to t</a></span><span style="font-family:arial;"><a href="https://www.surveymonkey.com/s/TN6XRZV" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">he </a></span><span style="font-family:arial;"><a href="https://www.surveymonkey.com/s/TN6XRZV" target="_blank" style="color: #336699;font-weight: normal;text-decoration: underline;">survey</a>. As always, qualified users receive a complimentary copy of the research findings!<br /><br /><span style=" ;font-family:arial, helvetica, sans-serif;"><span>We're always grateful for your feedback. Please email us with your comments to <a href="mailto:bistudy@howarddresner.com" style="color: #336699;font-weight: normal;text-decoration: underline;">bistudy@howarddresner.com</a>.<br /><br />Thank you for your continued support!</span><br /><br />Best,</span></span><span style="font-family:arial;"> </span><span style="font-family:arial;"><br /><br /><span style=" ;font-family:arial, helvetica, sans-serif;"><img src="https://d2q0qd5iz04n9u.cloudfront.net/_ssl/proxy.php/http/gallery.mailchimp.com/c275b45ef37b273cc5159cfa6/images/Sign.png" style="width: 176px;height: 82px;border: 0;line-height: 100%;outline: none;text-decoration: none;display: inline;" align="none" height="82" width="176" /><br /><br />Howard Dresner<br /><br />Chief Research Officer<br />Dresner Advisory Services</span></span><span style="font-family:arial;"> </span></span><br />Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-38076680897322626982012-06-14T10:49:00.001-04:002012-06-14T11:19:22.767-04:00<h2 style="text-align: left;">
<span style="font-size: x-large;"><a href="http://www.dresnerblog.com/">The Third Annual Wisdom of Crowds Business Intelligence Market Study ® is Now Out! </a></span></h2>
<div style="text-align: left;">
<span style="font-size: large;">Hello Folks! </span></div>
<div style="text-align: left;">
<span style="font-size: large;"><br /></span></div>
<div style="text-align: left;">
<span style="font-size: large;">As many of you know, the third edition of the Wisdom of Crowds Business Intelligence Market Study ® is the culmination of five months of effort. </span><br />
<br />
<span style="font-size: large;">The result is 94 pages of in-depth analysis and commentary - including over 70 charts and tables - providing a picture of the Business Intelligence market and how it's changing. </span></div>
<div style="text-align: left;">
<span style="font-size: large;"><br /></span></div>
<div style="text-align: left;">
<span style="font-size: large;">Here's one of my favorite charts from this year's study: </span></div>
<div style="text-align: left;">
<span style="font-size: large;"><br /></span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdV288ccdqLNeaiRiUTgb9OpRHjz02aJnm7thNz4g8koNRPdly0QffnRDnZki3eFuCI-yLfRBxegH4Gd1iOw70SwPgpZ4ZTbjryQXgrGu9jc9H6hqze0uK1E7QEW9F6cK2Cl2jzTdAh5E/s1600/WoC+2012+Spider.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="478" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdV288ccdqLNeaiRiUTgb9OpRHjz02aJnm7thNz4g8koNRPdly0QffnRDnZki3eFuCI-yLfRBxegH4Gd1iOw70SwPgpZ4ZTbjryQXgrGu9jc9H6hqze0uK1E7QEW9F6cK2Cl2jzTdAh5E/s640/WoC+2012+Spider.png" width="640" /></a></span> </div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;"><br /></span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;">This chart shows Finance, IT, and Sales & Marketing alignment with 16 technology areas related to Business Intelligence. To me it illustrates a shift in the market away from "traditional" BI in favor of an "emerging" BI driven by business users.</span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;"><br /></span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;">What do you think?</span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;"><br /></span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;">Our next two reports to be published are the Cloud Business Intelligence Market Study and Collaborative Business Intelligence Market Study. Both are targeted for the end of June.</span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;"><br /></span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;">Best,</span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;"><br /></span></div>
<div class="separator" style="clear: both; text-align: left;">
<span style="font-size: large;">Howard</span></div>
<div class="separator" style="clear: both; text-align: center;">
<br /></div>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com1tag:blogger.com,1999:blog-1495890500563742227.post-60679163467139375232012-05-01T05:57:00.001-04:002012-05-01T06:02:53.586-04:00<h2>
<span style="font-size: large;">Deep into Data Analysis</span></h2>
<span style="font-size: large;"> </span><br />
<span style="font-size: large;">Hello Friends.</span><br />
<span style="font-size: large;"><br /></span><br />
<span style="font-size: large;">Since our last posting, we've been busy sorting through data and have now begun the analysis and documentation phase for the 3rd annual Wisdom of Crowds Business Intelligence Market Study <span style="font-family: arial;">®</span>!</span><br />
<span style="font-size: large;"><br /></span><br />
<span style="font-size: large;">We expect to begin releasing the findings to enterprise licensees mid May and will distribute to qualified study participants during the month of June. </span><br />
<span style="font-size: large;"><br /></span><br />
<span style="font-size: large;">During Q3 we will also publish two new market reports on Cloud Business Intelligence and Collaborative Business Intelligence.</span><br />
<span style="font-size: large;"><br /></span><br />
<span style="font-size: large;">Here are the final demographics for the study:</span><br />
<span style="font-size: large;"><br /></span><br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEinjMdC4VMZWd8Dg_quTjFJhOYzB4dGGuvR6AkxXht-coR94q43weExuir8PqvqtFLIe2bWb3syg8YSfQXVYQ7wNsPc1T36Na486d8XAH5JNUfIZqet8Jv6JtNLmZ-kGz6VsF8xeceMch8/s1600/Geo.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEinjMdC4VMZWd8Dg_quTjFJhOYzB4dGGuvR6AkxXht-coR94q43weExuir8PqvqtFLIe2bWb3syg8YSfQXVYQ7wNsPc1T36Na486d8XAH5JNUfIZqet8Jv6JtNLmZ-kGz6VsF8xeceMch8/s320/Geo.png" width="282" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgN2qI1AyJoYVBCiS6LvDZp1zJ3ZCdnfP4kc3Zx9kcrOrWNxtJ7RbjcGkN3JaXLq1-oilSM-TW4_ftfoM9HbiK_1thKhwQnGel_MI_fnBDaIo6spm5ZJTQwoUvrek3nbcRYxqDnAufDER0/s1600/Function.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgN2qI1AyJoYVBCiS6LvDZp1zJ3ZCdnfP4kc3Zx9kcrOrWNxtJ7RbjcGkN3JaXLq1-oilSM-TW4_ftfoM9HbiK_1thKhwQnGel_MI_fnBDaIo6spm5ZJTQwoUvrek3nbcRYxqDnAufDER0/s400/Function.png" width="327" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEikKhqlher7efsdRbiW7eqf5Dx3IFusZyfGkc9gUOH1_eTJxus7A3-hgNMxHsACMamqF_6BL8NKFHn7wjfvvTr0VulasklcoBaPKj1ZhnlZjumrgdvfyfbMEv-VmKR8V4A1Ui1dCyaIKiQ/s1600/Industry.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEikKhqlher7efsdRbiW7eqf5Dx3IFusZyfGkc9gUOH1_eTJxus7A3-hgNMxHsACMamqF_6BL8NKFHn7wjfvvTr0VulasklcoBaPKj1ZhnlZjumrgdvfyfbMEv-VmKR8V4A1Ui1dCyaIKiQ/s320/Industry.png" width="276" /></a></div>
<br />
<div class="separator" style="clear: both; text-align: center;">
</div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh1cTHMNq9wBcV7LhvlQcaAJftsxCh3EmVdjLV-CA29SD33B3tBKSX-GXBett9bEKyf-Vo5NrjS4tWEpWtaVydB1ZqegG-bnTENkEjEjb4KQ96yFz6IK54Dhw50O5duMb93KS3w2cowlQA/s1600/Size.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh1cTHMNq9wBcV7LhvlQcaAJftsxCh3EmVdjLV-CA29SD33B3tBKSX-GXBett9bEKyf-Vo5NrjS4tWEpWtaVydB1ZqegG-bnTENkEjEjb4KQ96yFz6IK54Dhw50O5duMb93KS3w2cowlQA/s320/Size.png" width="282" /></a></div>
<br />
<span style="font-size: large;">Best,</span><br />
<span style="font-size: large;"><br /></span><br />
<span style="font-size: large;">Howard</span>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-74569862476464817172012-03-12T22:47:00.011-04:002012-03-13T09:20:43.017-04:00Wisdom of Crowds TM Business Intelligence Market Study Update<span style="font-size:130%;">Hello Folks!<br /><br />We're only three weeks away from the end of data collection for the 3rd annual Wisdom of Crowds TM Business Intelligence Market Study.<br /><br />Data collection will end on April 2, 2012 at 5PM ET. So, if you have not yet completed a survey, <a style="color: rgb(255, 0, 0);" href="http://www.surveymonkey.com/s/Q89R39N">please click on this link now!</a><br /><br />Here are some of the study demographics to date:<br /><br /></span><span style="font-weight: bold;font-size:130%;" >Geographies</span><span style="font-size:130%;">: To date, the study has the largest contribution from North America with 56% and EMEA contributing 26%. We are already seeing stronger participation from both Latin America and APAC this year.<br /><br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiFY2A9AkmpBsMyZ4SwnWr-rC1Fc4DdXiZbfJ5S5ho2ixB2KSk0L1LGx-r6Qsv51yRQXJSSiFK7e40S4ws5ti5KpIGMXUP0rX8qcqOYy43jjwck0OvyRE5Fq3r_prBMPFvbNgS_ymTgMfQ/s1600/WOCIIIGeos.png"><img style="cursor: pointer; width: 400px; height: 237px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiFY2A9AkmpBsMyZ4SwnWr-rC1Fc4DdXiZbfJ5S5ho2ixB2KSk0L1LGx-r6Qsv51yRQXJSSiFK7e40S4ws5ti5KpIGMXUP0rX8qcqOYy43jjwck0OvyRE5Fq3r_prBMPFvbNgS_ymTgMfQ/s400/WOCIIIGeos.png" alt="" id="BLOGGER_PHOTO_ID_5719365312714653394" border="0" /></a><br /><br /><span style="font-weight: bold;">Functions:</span> As with last year, we see an almost even split between the IT and business functions. This balance will help us to compare and contrast attitudes and plans between the two groups:<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhKWnDwnBMFUC3xnMBy7Zc_KdmTcaqAOtsji6CS9flUGMnUIfIsHsrMHbemXcp9PnWhkBXvMPo-scC-8f_PSmJQ1O6Sw7F3QaY9FNQFm0nA8X5OnE1O8q2U1n-q9MKPOORviBDdyiU8ppg/s1600/WOCIIIFunction.png"><img style="cursor: pointer; width: 400px; height: 249px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhKWnDwnBMFUC3xnMBy7Zc_KdmTcaqAOtsji6CS9flUGMnUIfIsHsrMHbemXcp9PnWhkBXvMPo-scC-8f_PSmJQ1O6Sw7F3QaY9FNQFm0nA8X5OnE1O8q2U1n-q9MKPOORviBDdyiU8ppg/s400/WOCIIIFunction.png" alt="" id="BLOGGER_PHOTO_ID_5719366109328601250" border="0" /></a><br /><br /><span style="font-weight: bold;">Size of Company:</span> So far this year we've had a groundswell of responses from smaller organizations, creating an interesting mix of small, medium and large companies.<br /><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgtf2dKY4FwSfFnc6eDrxHX9WqXmEmdeSkKaJK6xLSQ-vQVJfO72RVq1t5RpFtdRiEEQMbTOdZxQy7G5nT-s10Ez3jBhvd_uaH68e-HD26ZihOzb7jl0MrYCX3lLi7NjTCmJEGXnhW0kvc/s1600/Size+of+Co.png"><img style="cursor: pointer; width: 400px; height: 237px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgtf2dKY4FwSfFnc6eDrxHX9WqXmEmdeSkKaJK6xLSQ-vQVJfO72RVq1t5RpFtdRiEEQMbTOdZxQy7G5nT-s10Ez3jBhvd_uaH68e-HD26ZihOzb7jl0MrYCX3lLi7NjTCmJEGXnhW0kvc/s400/Size+of+Co.png" alt="" id="BLOGGER_PHOTO_ID_5719367053353015330" border="0" /></a><br /><br />As we get closer to the completion of data collection, we'll post additional updates to our progress.<br /><br />Remember, qualified user participants receive a complimentary copy of the study findings!<br /><a href="http://www.surveymonkey.com/s/Q89R39N"><br /><span style="color: rgb(255, 0, 0);">Click here to complete the survey now!</span></a><br /><br />Best,<br /><br />Howard<br /></span>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-43769672856950494312012-02-20T12:13:00.028-05:002012-02-20T17:43:03.363-05:00Early Insight from Wisdom of Crowds Business Intelligence Market Study ®<span style=";font-family:arial;font-size:130%;" >As we enter our second week of data collection for the third annual Wisdom of Crowds Business Intelligence Market Study ® - I thought I might share an early insight from data collected this far.<br /><br />Data collection continues until April 2, 2012.<br /><br /></span><span style="color: rgb(153, 51, 153);font-family:arial;font-size:180%;" ><a href="http://www.surveymonkey.com/s/Q89R39N"><span style="color: rgb(255, 0, 0); font-weight: bold;">>>> Please click here to take the survey <<<</span></a></span><br /><p><span style=";font-family:arial;font-size:130%;" ><br /><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEikX94mDE1ryz6xWzPsLiXcBQOjjlP-0qNUxFdonXsFxG5JQCrHSWg4IKcjDJRBv7C79gG91-ikT1DgaTG_Cb_bTx5QoFXt2hmtBZY-PT0fg-C8QFBuJooG6nePOLUfvM8QW8XoNpiAu4g/s1600/MChart.png"><img style="cursor: pointer; width: 560px; height: 419px;" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEikX94mDE1ryz6xWzPsLiXcBQOjjlP-0qNUxFdonXsFxG5JQCrHSWg4IKcjDJRBv7C79gG91-ikT1DgaTG_Cb_bTx5QoFXt2hmtBZY-PT0fg-C8QFBuJooG6nePOLUfvM8QW8XoNpiAu4g/s400/MChart.png" alt="" id="BLOGGER_PHOTO_ID_5711268407416285250" border="0" /></a><br /></span><span style=";font-family:arial;font-size:130%;" ></span></p><p><span style=";font-family:arial;font-size:130%;" >As this chart indicates, to date, only a minority of respondents "completely agree" with the following statement: "My organization considers our Business Intelligence initiatives a success."</span></p><p><br /><span style=";font-family:arial;font-size:130%;" >Here are some of the great comments that respondents shared to explain why they have or have not been successful with Business Intelligence:</span><span style=";font-family:arial;font-size:130%;" ><br /><br /><i style="color: rgb(51, 102, 255);">"We were very successful with Product X. Then - Product Y came in."</i></span><i style="color: rgb(51, 102, 255);"><span style=";font-family:arial;font-size:130%;" ><br /></span></i></p><p style="color: rgb(51, 102, 255);"><i><span style=";font-family:arial;font-size:130%;" >"In midst of major reorg. Have nice success stories from before but not much has happened since. BI is not well aligned anymore."</span><span style=";font-family:arial;font-size:130%;" ><br /></span></i></p><p style="color: rgb(51, 102, 255);"><i><span style=";font-family:arial;font-size:130%;" >"Great results & benefits to small group. BI is not yet pervasive. Not sophisticated enough to leverage all opportunities presented by BI"</span><span style=";font-family:arial;font-size:130%;" ><br /><br />"Started bottom-up. First integrated BI at operational level for process improvement & worked up to higher analytics" </span><span style=";font-family:arial;font-size:130%;" ><br /><br />"The organization is planning on expanding - small steps we have taken beginning to be noticed at different levels of org."</span><span style=";font-family:arial;font-size:130%;" ><br /><br />Too heavily concentrated around IT not enough around Business"</span></i></p><p><i style="color: rgb(51, 102, 255);"><span style=";font-family:arial;font-size:130%;" >"Not enough IT resources to meet the demand from business users."</span><span style=";font-family:arial;font-size:130%;" ><br /><br />"Many of our BI projects are still focused on one department's needs and not total firm's needs."</span></i><span style="font-style: italic;"><br /></span></p><p><span style="font-style: italic;"></span><br /><span style=";font-family:arial;font-size:130%;" >We'll continue to share insights throughout data collection process. However, much more data will be needed before we can publish results later this year. So, we ask you to help out by please adding your voice today!</span></p><p><br /><a href="http://www.surveymonkey.com/s/Q89R39N"><span style="color: rgb(153, 51, 153);font-family:arial;font-size:180%;" ></span></a><span style="color: rgb(153, 51, 153);font-family:arial;font-size:180%;" ><a href="http://www.surveymonkey.com/s/Q89R39N"><span style="color: rgb(255, 0, 0); font-weight: bold;">>>> Please click here to take the survey <<<</span><br /></a></span><span style="font-size:130%;"><br /></span></p><p><span style="font-size:130%;"><br /><span style="font-family:arial;">Thanks!!</span><br /><br /><span style="font-family:arial;">Best,</span><br /><br /><span style="font-family:arial;">Howard</span></span><br /><br /><br /></p>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-57675761435660533222012-02-13T07:30:00.001-05:002012-02-13T07:49:37.305-05:00Third Annual Wisdom of Crowds Business Intelligence Market Study ® Now Open for Input!<span style="font-size:130%;"><span style="font-family:arial;">Hello Folks!</span><br /><br /><span style="font-family:arial;">I am pleased to announce that the survey process for the 3rd annual Wisdom of Crowds Business Intelligence Market Study ® is now officially open for input!</span><br /><br /><span style="font-family:arial;">Like last year, you'll have an opportunity to evaluate your Business Intelligence software vendors on 32 essential criteria, plus a new "Integrity" measure.</span><br /><br /><span style="font-family:arial;">And, this year we've expanded the study to cover a wide range of important Business Intelligence issues, including Collaborative BI and Cloud BI.</span><br /><br /><span style="font-family:arial;">As always, qualified participants will receive a copy of the study findings.</span><br /><br /><span style="font-family:arial;">This study is NOT sponsored by vendors or anyone else. It is intended to provide an objective view into the market and reflect the experience and opinions of Business Intelligence users. And, none of your detailed data will be shared with any outside parties!</span><br /><br /><a style="font-family: arial;" href="http://www.surveymonkey.com/s/Q89R39N">Please use this link to contribute to this important body of research!</a><br /><br /><span style="font-family:arial;">Thank you in advance!</span><br /><br /><span style="font-family:arial;">Best,</span><br /><br /><span style="font-family:arial;">Howard Dresner</span><br /><span style="font-family:arial;">Chief Research Officer</span><br /><span style="font-family:arial;">Dresner Advisory Services</span></span>Howard Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0tag:blogger.com,1999:blog-1495890500563742227.post-57723060326872346582012-01-09T07:30:00.010-05:002012-01-12T10:33:50.810-05:00Listed Vendors for 2012 Wisdom of Crowds BI Market Study ®Hello All!<br /><br />Respondents to our Wisdom of Crowds Business Intelligence Market Study ® are able to report on any BI vendor they like. However, we provide a list of vendors that they can select from, as well as an "other" option.<br /><br />Here's our current (updated) list of vendors for the upcoming study:<span style="font-weight: bold;"><br /><br /></span><div class="qBody"><div id="Checkbox_317811671"><table style="width: 100%;" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td style="width: 33%;" valign="top"><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721280_0" name="input_317811671_22_4036721280_0" value="4036721280_0" type="checkbox"><label for="input_317811671_22_4036721280_0" id="linput_317811671_22_4036721280_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Actuate</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036883937_0" name="input_317811671_22_4036883937_0" value="4036883937_0" type="checkbox"><label for="input_317811671_22_4036883937_0" id="linput_317811671_22_4036883937_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Alteryx</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721292_0" name="input_317811671_22_4036721292_0" value="4036721292_0" type="checkbox"><label for="input_317811671_22_4036721292_0" id="linput_317811671_22_4036721292_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Arcplan</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721283_0" name="input_317811671_22_4036721283_0" value="4036721283_0" type="checkbox"><label for="input_317811671_22_4036721283_0" id="linput_317811671_22_4036721283_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Birst</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721262_0" name="input_317811671_22_4036721262_0" value="4036721262_0" type="checkbox"><label for="input_317811671_22_4036721262_0" id="linput_317811671_22_4036721262_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Datawatch</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721290_0" name="input_317811671_22_4036721290_0" value="4036721290_0" type="checkbox"><label for="input_317811671_22_4036721290_0" id="linput_317811671_22_4036721290_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Dimensional Insight</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036875812_0" name="input_317811671_22_4036875812_0" value="4036875812_0" type="checkbox"><label for="input_317811671_22_4036875812_0" id="linput_317811671_22_4036875812_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Domo (Corda)</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4039035153_0" name="input_317811671_22_4039035153_0" value="4039035153_0" type="checkbox"><label for="input_317811671_22_4039035153_0" id="linput_317811671_22_4039035153_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Entrinsik</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721284_0" name="input_317811671_22_4036721284_0" value="4036721284_0" type="checkbox"><label for="input_317811671_22_4036721284_0" id="linput_317811671_22_4036721284_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Good Data</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721276_0" name="input_317811671_22_4036721276_0" value="4036721276_0" type="checkbox"><label for="input_317811671_22_4036721276_0" id="linput_317811671_22_4036721276_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">IBM/Cognos/SPSS</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721291_0" name="input_317811671_22_4036721291_0" value="4036721291_0" type="checkbox"><label for="input_317811671_22_4036721291_0" id="linput_317811671_22_4036721291_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Infor</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721278_0" name="input_317811671_22_4036721278_0" value="4036721278_0" type="checkbox"><label for="input_317811671_22_4036721278_0" id="linput_317811671_22_4036721278_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Information Builders (IBI)</span></label></div></td><td style="width: 33%;" valign="top"><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721297_0" name="input_317811671_22_4036721297_0" value="4036721297_0" type="checkbox"><label for="input_317811671_22_4036721297_0" id="linput_317811671_22_4036721297_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">IntuitiveBI</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036883936_0" name="input_317811671_22_4036883936_0" value="4036883936_0" type="checkbox"><label for="input_317811671_22_4036883936_0" id="linput_317811671_22_4036883936_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Jackbe</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721281_0" name="input_317811671_22_4036721281_0" value="4036721281_0" type="checkbox"><label for="input_317811671_22_4036721281_0" id="linput_317811671_22_4036721281_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Jaspersoft</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721271_0" name="input_317811671_22_4036721271_0" value="4036721271_0" type="checkbox"><label for="input_317811671_22_4036721271_0" id="linput_317811671_22_4036721271_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Jedox/Palo</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721296_0" name="input_317811671_22_4036721296_0" value="4036721296_0" type="checkbox"><label for="input_317811671_22_4036721296_0" id="linput_317811671_22_4036721296_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Klipfolio</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721293_0" name="input_317811671_22_4036721293_0" value="4036721293_0" type="checkbox"><label for="input_317811671_22_4036721293_0" id="linput_317811671_22_4036721293_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">LogiXML</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721269_0" name="input_317811671_22_4036721269_0" value="4036721269_0" type="checkbox"><label for="input_317811671_22_4036721269_0" id="linput_317811671_22_4036721269_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Lyzasoft</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721273_0" name="input_317811671_22_4036721273_0" value="4036721273_0" type="checkbox"><label for="input_317811671_22_4036721273_0" id="linput_317811671_22_4036721273_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Microsoft</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721279_0" name="input_317811671_22_4036721279_0" value="4036721279_0" type="checkbox"><label for="input_317811671_22_4036721279_0" id="linput_317811671_22_4036721279_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Microstrategy</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721277_0" name="input_317811671_22_4036721277_0" value="4036721277_0" type="checkbox"><label for="input_317811671_22_4036721277_0" id="linput_317811671_22_4036721277_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Oracle</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721265_0" name="input_317811671_22_4036721265_0" value="4036721265_0" type="checkbox"><label for="input_317811671_22_4036721265_0" id="linput_317811671_22_4036721265_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Panorama</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721282_0" name="input_317811671_22_4036721282_0" value="4036721282_0" type="checkbox"><label for="input_317811671_22_4036721282_0" id="linput_317811671_22_4036721282_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Pentaho</span></label></div></td><td style="width: 33%;" valign="top"><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721285_0" name="input_317811671_22_4036721285_0" value="4036721285_0" type="checkbox"><label for="input_317811671_22_4036721285_0" id="linput_317811671_22_4036721285_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">PivotLink</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721288_0" name="input_317811671_22_4036721288_0" value="4036721288_0" type="checkbox"><label for="input_317811671_22_4036721288_0" id="linput_317811671_22_4036721288_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Qliktech</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721295_0" name="input_317811671_22_4036721295_0" value="4036721295_0" type="checkbox"><label for="input_317811671_22_4036721295_0" id="linput_317811671_22_4036721295_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Quiterian</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721267_0" name="input_317811671_22_4036721267_0" value="4036721267_0" type="checkbox"><label for="input_317811671_22_4036721267_0" id="linput_317811671_22_4036721267_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Roambi (MeLLmo)</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721274_0" name="input_317811671_22_4036721274_0" value="4036721274_0" type="checkbox"><label for="input_317811671_22_4036721274_0" id="linput_317811671_22_4036721274_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">SAP/Business Objects</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721286_0" name="input_317811671_22_4036721286_0" value="4036721286_0" type="checkbox"><label for="input_317811671_22_4036721286_0" id="linput_317811671_22_4036721286_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">SAS Institute</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721298_0" name="input_317811671_22_4036721298_0" value="4036721298_0" type="checkbox"><label for="input_317811671_22_4036721298_0" id="linput_317811671_22_4036721298_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">SiSense</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721287_0" name="input_317811671_22_4036721287_0" value="4036721287_0" type="checkbox"><label for="input_317811671_22_4036721287_0" id="linput_317811671_22_4036721287_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Tableau</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721289_0" name="input_317811671_22_4036721289_0" value="4036721289_0" type="checkbox"><label for="input_317811671_22_4036721289_0" id="linput_317811671_22_4036721289_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Tibco/Spotfire</span></label></div><div class="qOption hover"><input class="cb" id="input_317811671_22_4036721294_0" name="input_317811671_22_4036721294_0" value="4036721294_0" type="checkbox"><label for="input_317811671_22_4036721294_0" id="linput_317811671_22_4036721294_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Yellowfin</span></label></div></td></tr><tr><td colspan="3"><div class="qOption ruled"><input class="cb" id="input_317811671_22_4036721255_0" name="input_317811671_22_4036721255_0" value="4036721255_10" type="checkbox"><label for="input_317811671_22_4036721255_0" id="linput_317811671_22_4036721255_0" class="cb_off"><img src="http://www.surveymonkey.com/i/t.gif" alt="" /><span class="qLabel">Other (please specify)</span></label></div></td></tr></tbody></table></div></div><div class="qBody"><div id="Checkbox_317811671"><table style="width: 100%;" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td style="width: 33%;" valign="top"><br /></td><td style="width: 33%;" valign="top"><br /></td><td style="width: 33%;" valign="top"><br /></td></tr><tr><td colspan="3"><br /></td></tr></tbody></table></div></div>If there are additional vendors that you think we should add to our list, let us know!<br /><br />Best,<br /><br />HowardHoward Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com6tag:blogger.com,1999:blog-1495890500563742227.post-30005150382079901532012-01-06T07:41:00.005-05:002012-01-06T07:50:45.471-05:00Third Annual Wisdom of Crowds Business Intelligence Market Study ®Hello Folks and Happy New Year!<br /><br />A new year promises fresh beginnings and signals the advent of the next Wisdom of Crowds Business Intelligence Market Study ® cycle!<br /><br />Having started in earnest in 2010, this will be our third comprehensive study of the BI marketplace - and our most ambitious to date!<br /><br />We're in the process of developing and finalizing the survey instrument now and expect to start data collection within weeks.<br /><br />Check back here often for updates to schedule and our progress.<br /><br />All the best for a successful 2012!<br /><br />HowardHoward Dresnerhttp://www.blogger.com/profile/12585962559495139401noreply@blogger.com0